Tim was great. He had everything checked, all needed and requested work done and ready for me at pick up time. This was on the day of the computer outage but everything was handled without any problems as if the computers were operational. No problems what so ever. Thanks
7/24/2024
Jacob Woo. VERIFIED CUSTOMER
How could you sell expensive pre owned certified used car for no deal warranty even 30 days. I just find it out my paper said that there is no dealer warranty. We trust you but disappointed.
7/24/2024
David C. VERIFIED CUSTOMER
Great service
7/23/2024
Kelly W. VERIFIED CUSTOMER
Tim is very nice. Explains everything that’s going on. Getting ur car fixed is his priority. The shop does its job and makes sure everything is right.
7/23/2024
Ezequiel T. VERIFIED CUSTOMER
Raul has always done a great job.
7/22/2024
Amy S. VERIFIED CUSTOMER
Annette was very helpful and accommodating.
7/22/2024
John Y. VERIFIED CUSTOMER
The service was completed as promised. Annette did an excellent job.
7/22/2024
Daniela P. VERIFIED CUSTOMER
Quick and reliable service. I was very satisfied with the service and customer service.
7/22/2024
Agustin L. VERIFIED CUSTOMER
Exelent service
7/22/2024
Marcus S. VERIFIED CUSTOMER
Ken Grody services department is the best always going out there way to help me with my problems Timmy and Eric thank you so much !
7/22/2024
Ruben M. VERIFIED CUSTOMER
Annette was very helpful in the process of setting up my appointment.
7/21/2024
John W. VERIFIED CUSTOMER
I think Tim is your best service advisor. He is very consciousness of the customer's needs and socialable. Tim remembers personal facts about his customes and ask how their family is doing.
7/21/2024
Rosellen B. VERIFIED CUSTOMER
Wow,great service. Had to return, Tim handled everything. My car would be there a couple days. I needed a car which he gladly gave me a loaner. I was very grateful for that. Upon pick up, everything was done and handled quickly. Told me if there are any problems, call his number. Can't say enough great things about the service I received..in my busy days. Thanks so much Tim.
7/21/2024
William G. VERIFIED CUSTOMER
I am not concerned that the issue wasn't identified the first time around, I expected that. My main concern is that I was told that I would be called the following day ( this was a Tues) and there was no contact until I called on Friday. When you commit to something, follow through.
7/21/2024
Dale C. VERIFIED CUSTOMER
Good service. Work done on time. Friendly staff. Won’t take my car anywhere else.
7/20/2024
Ronald C. VERIFIED CUSTOMER
Raul iOS a pleasure to work with as a service writer, great customer service and cares about the customer and has a great attitude
7/20/2024
Steven G. VERIFIED CUSTOMER
Annette has been the best service advisor we have ever had. I believe she is honest and looks out for the best interest of both the customer and Ken Grody.
7/20/2024
Daniel D. VERIFIED CUSTOMER
Excellent service both for my vehicle and my self thank you for
The Helpful advice.
7/20/2024
Danielle N. VERIFIED CUSTOMER
Everything went very smoothly and Mario was not only very friendly but also super helpful.
7/19/2024
Kathryn H. VERIFIED CUSTOMER
Raul was very helpful and explained everything with well knowledge and very understanding. I would highly recommend Raul to friends and family.