Grody Ford Corporation should be proud of Ms Gironta , She was very professional and her skill for customer satisfaction is above and beyond expectations. Also the drivers she set in action bringing me home and delivering my auto was customer satisfaction to the fullest capacity.
7/7/2024
William B. VERIFIED CUSTOMER
I’ve been coming to Ken grody ford for many years and always had excellent service, until now. Annette G. Is not professional or customer friendly. She did not keep me informed of the status of my car or return my call. I finally called a second time and day and a half later only to find out my car was ready and just sitting there. After I got home I noticed some scratches on my front bumper that were not there before. Very upset and disappointed with service. Tim has always been my service associate and has always done an exceptional job but I guess he was on vacation.
The delivery service provided was amazing! Thanks you!
7/6/2024
Ricardo G. VERIFIED CUSTOMER
Thank you for treating me like family as always.
7/4/2024
Elaine B. VERIFIED CUSTOMER
Raul always gives me A+ service.
7/4/2024
Caroline S. VERIFIED CUSTOMER
Mario is very knowledgeable and professional and he is also a great man who goes beyond to make sure customers are happy
7/4/2024
Norberto R. VERIFIED CUSTOMER
Raul was professional and friendly!
7/4/2024
Richard G. VERIFIED CUSTOMER
Annette took care of everything for me
7/4/2024
Not Provided. VERIFIED CUSTOMER
Excellent service
7/4/2024
Shanell B. VERIFIED CUSTOMER
Annette was amazing. Always great service at Ken Brody ford.
7/4/2024
Gloria G. VERIFIED CUSTOMER
They have the absolute best service department.
I only get service from them and they have kept my car in tip top shape.
7/4/2024
Jazmin N. VERIFIED CUSTOMER
From start to finish great satisfaction and happy with the help I received from all the staff
7/3/2024
Karen C. VERIFIED CUSTOMER
I was very satisfied with calling customer service to complete car services. Thanks ????
7/3/2024
Carlos M. VERIFIED CUSTOMER
Always doing tremendous work. Very informative from scheduling to status of work on the vehicle. Great work and even a greater person.
7/3/2024
Ammar M. VERIFIED CUSTOMER
Excellent customer service and organized. Great facility to hang out in while waiting for my truck. I liked it is cleaned and people are friendly. Thanks.
7/2/2024
Sergio B. VERIFIED CUSTOMER
They told me NO appointments available. A dealer turn down a vehicle that needs diagnostic because of its electronic systems.
7/2/2024
Genevieve R. VERIFIED CUSTOMER
Annette was a fantastic help throughout the whole process.
7/2/2024
Jr R. VERIFIED CUSTOMER
Thank you Mario Santana for doing a great job and taking care of me and my F150 while I was there getting it serviced.
Thanks