Tim always provides us with excellent care. He is why we keep coming back
6/29/2024
Daniel K. VERIFIED CUSTOMER
Nobody likes to bring their truck in and leave it for 2 weeks. Raul did a great job. Kept me in the loop the entire time. He made this continuous concern smooth
6/29/2024
Dianna W. VERIFIED CUSTOMER
I’m very satisfied with everything in the service it was fantastic thank u .
6/29/2024
Mike R. VERIFIED CUSTOMER
Annette always does a great job and is one of the reasons we continue to come to Ken Grody Ford. Thank you
6/29/2024
Mario H. VERIFIED CUSTOMER
Tim was amazing, kept me up to d
Speed on everything and was very friendly and easy to get a hold of
6/29/2024
Gerardo C. VERIFIED CUSTOMER
You guys do great job thanks Raul for his help
6/29/2024
Peggy O. VERIFIED CUSTOMER
He communicated with us each step of the way and repairs were done ahead of projected completion time. The shuttle was extremely helpful and Larry, the driver, helped make it pleasant.
6/28/2024
Anthony P. VERIFIED CUSTOMER
Service tech was friendly and quick
6/28/2024
Rory B. VERIFIED CUSTOMER
I have been coming to the dealership for years very happy with the quality of work and all the employees. My vehicle was fixed right and on time thank you. Keep up the good work.
6/28/2024
Erica L. VERIFIED CUSTOMER
Excellent professional and prompt service.
6/28/2024
Ella P. VERIFIED CUSTOMER
Mario was great!
6/28/2024
Lori L. VERIFIED CUSTOMER
Annette and the whole team were very helpful and courtesy as well. Ken Grody has a very friendly family oriented dealership. I highly recommend going there.
Thank you,
Sincerely Lori L
6/28/2024
Nino M. VERIFIED CUSTOMER
5 stars as always!!!
6/27/2024
Rhonda A. VERIFIED CUSTOMER
Raul was very professional and kind. Larry drove the dealership shuttle to where I needed to be. My car was freshly washed when it was finished. My only concern is that I dropped off my 2010 Ford Edge at 8:30am, and it needed an oil change, air filter change, and another fluid change. It was not ready for pick up until after 5:00pm. I hope that the dealership can complete work faster. They need more mechanics. They have more business than mechanics can handle. Thank you. Rhonda A
6/27/2024
Carlos V. VERIFIED CUSTOMER
Friendly & professional
6/27/2024
Juana M. VERIFIED CUSTOMER
First time I took my Ford Explorer for service. The staff was super helpful and kind. Excellent customer service from beginning to end. Thank you Tim Prete!!
6/27/2024
Boris I. VERIFIED CUSTOMER
As always, i was treated very kindly and professionally. Thank you, again!
6/27/2024
Gary S. VERIFIED CUSTOMER
Can drive 5 minutes for service. Tried local
Ford dealer. Rather drive 30 minute to Ken Grody. Tim does excellent job.
6/27/2024
Rudy T. VERIFIED CUSTOMER
Raul was very responsive. I feel he went out of his way to reach me when needed. I really appreciate working with him. Thank you