Service on 3 vehicles. Vehicles returned with service incomplete and more problems than original
6/13/2024
Danny G. VERIFIED CUSTOMER
Very professional, quick response and supportive
6/13/2024
Wendell L. VERIFIED CUSTOMER
Tim Prete as always very professional and very thorough. Always an excellent experience with Ken Grody Ford
6/13/2024
Angela F. VERIFIED CUSTOMER
Tim is amazing. In and out. Great service
6/13/2024
Jeanette M. VERIFIED CUSTOMER
my problem with my bronco 2022 has not been resolved but my service advisor tells me that Ford dealer knows that the bronco has a problem so what are they doing about it? Nothing so that’s what frustrates me. I brought it in three times and they tell me it’s fix once I leave your place. It happens again, so I don’t know what to do next when I back the car up, it makes his real awful noise. It’s embarrassing out there in the parking lot of my kids school making this creepy noise..
6/13/2024
Martin T. VERIFIED CUSTOMER
Raul Rodriguez always goes the extra mile.
6/13/2024
Eliseo G. VERIFIED CUSTOMER
He was great good service recommend him
6/13/2024
Roger K. VERIFIED CUSTOMER
Annette Gironta was professional and on point. Extremely happy with the service.
Thank you
Roger K
6/13/2024
Francisco R. VERIFIED CUSTOMER
Excellent
6/12/2024
Joseph D. VERIFIED CUSTOMER
It was good ????.
6/12/2024
Charles S. VERIFIED CUSTOMER
Raul is always professional and takes care of his customers to the best of his abilities. Great service from him every time
6/12/2024
Ronald I. VERIFIED CUSTOMER
Everything
6/12/2024
Michael P. VERIFIED CUSTOMER
Robert was amazing as usual. He is such a professional and always provides excellent customer service.
6/11/2024
Jimmy Shine. VERIFIED CUSTOMER
Tim has taken care of me and the Ford vehicles my family owns for years, always the finest service! Great guy!
6/11/2024
Daniel A. VERIFIED CUSTOMER
Mario was great! He gave me some great tips on maintaining my tires in good shape and was so friendly. The service was excellent and I’m glad I got my tires fixed at this Ford dealership. Thank you for the great service!
6/11/2024
Eddie W. VERIFIED CUSTOMER
Very pleasant to work with and communication was perfect
6/11/2024
Diane M. VERIFIED CUSTOMER
He was great! Got me in and out quickly this morning and got me a ride home! He is professional and a nice polite man!
6/11/2024
Francisca C. VERIFIED CUSTOMER
Muy buen servicio
6/10/2024
David Z. VERIFIED CUSTOMER
The only reason I am unsatisfied with the service with Ken grody is mainly because Mario had some very interesting comments to say to my ex-wife regarding our martial status and I don’t believe it’s professional for anyone to get into other peoples business and make common such as oh wow, he’s an **** Just needs to be rectified maybe retrained
. This is very concerning to me not only as a customer but as a buying customer, I’ve purchased two vehicles in the last year and to get this kind of service it’s just horrific