Ismael Siempre me llamaba para diculparse y decirme como Iva mi troca y me dio la opcion de rentarme un carro para no seguir usando Uber , gracias Ismael
6/28/2019
Bill G. VERIFIED CUSTOMER
Thank You Tim, always a pleasure
6/27/2019
Richard G. VERIFIED CUSTOMER
Always appreciate Tim’s support and guidance maintaining my F-150.
6/27/2019
Magdalena A. VERIFIED CUSTOMER
I left with my vehicle with the problem not resolved. It is a very dangerous vehicle right now with Death wobble. I am a machine Rebuilder if safeties are not working I cannot give back the machine to the operator. I must lockout and tagout until resolved with dangerous situations.. I was a Chevy owner went to Ford thinking I was going to have a very nice vehicle love the truck and every. but dangerous situation Ford should back their product. I have reading a lot of blogs seeing that this has been occurring since something like 2008 problem not resolved Ford needs to fix this problem as soon as possible. If I had a chance right now and if somebody would pay for my what I have into this vehicle I would get rid of it. So now I just have to find out what I have to do have this vehicle fixed or lemon law. And there definitely is a lot of proof that right now.
6/27/2019
Matt L. VERIFIED CUSTOMER
Very helpful 1st guy to realize something was wrog with my mustang after taking it in 4 times for the issue just to hear excuses or thats normal
6/27/2019
Russell T. VERIFIED CUSTOMER
He did a great job making everything perfect.
6/27/2019
Alyssa M. VERIFIED CUSTOMER
Pablo was great along with the service department as a whole. I always get my needs met & they exceed my expectations every time :)
6/27/2019
Alfred M. VERIFIED CUSTOMER
N/A
6/27/2019
Trista S. VERIFIED CUSTOMER
Robert was awesome!
6/27/2019
David C. VERIFIED CUSTOMER
Good Service
6/27/2019
Donna R. VERIFIED CUSTOMER
Raul is it a busy guy, but manages to give 100% of his attention to each and every customer! I always look forward to having him in charge of my car , because he doesn’t miss a thing .
6/27/2019
Alejandro B. VERIFIED CUSTOMER
Tim Prete always comes through! Thank you for the great service.
6/26/2019
Peter M. VERIFIED CUSTOMER
Raul was very professional and straight forward. Excellent service!
6/26/2019
Jeffrey V. VERIFIED CUSTOMER
I stopped by to pick up some oil (mine was low) and Tim was able to squeeze me in for an oil change. Always happy with the service department at ken Grody.
Thanks!
6/26/2019
Michael C. VERIFIED CUSTOMER
Raul is the best Service Advisor that I have ever had the pleasure of dealing with. He is always so concerned about Customer Satisfaction.
6/26/2019
Brian A. VERIFIED CUSTOMER
Tim was very friendly and proactive when communicating with me about my truck and it’s progress during service. He made sure that my truck was delivered to me on time and in good shape. This has been my best experience with Ken Grody Ford. I also appreciated that no one tried to sell me other services or parts.
Thank you!
Brian A
6/26/2019
Robert E. VERIFIED CUSTOMER
Professional and Courteous
6/26/2019
Mohamad E. VERIFIED CUSTOMER
Good job .
Thank you Tim .
6/26/2019
Grant R. VERIFIED CUSTOMER
Great service thank you Robert Ingersoll is top notch.
6/26/2019
David L. VERIFIED CUSTOMER
RAUL HAS TAKEN CARE OF MY CAR FOR 6 YEARS AND I APPRECIATE HIS EFFICIENCY AND ATTENTION. THERE IS A DEALER CLOSER TO MY HOME, BUT I AM COMFORTABLE BRING MY CAR TO KEN GRODY BECAUSE OF RAUL.