Robert is highly professional. I thank and value his time to explain and help me with all my questions. He’s an asset to your Service Dept. and he will be the first I’ll be looking for for my next car maintenance/issues.
5/17/2019
James G. VERIFIED CUSTOMER
I have trusted Raul with all my cars, he’s never been wrong.
5/17/2019
Sophia T. VERIFIED CUSTOMER
Best customer service I’ve ever had ! Thank you Tim is amazing and very friendly ...
5/17/2019
Eric C. VERIFIED CUSTOMER
Raul was very friendly, honest and punctual. He did a great job.
5/17/2019
Clara M. VERIFIED CUSTOMER
bought my fusion at ken grody and will alway get service done at ken grody's
5/17/2019
Margaret M. VERIFIED CUSTOMER
Tim is the best. He always makes me feel like a VIP.
5/17/2019
Patricia L. VERIFIED CUSTOMER
Always get great service from Tim.
5/17/2019
Michael C. VERIFIED CUSTOMER
Great job
5/17/2019
Cole S. VERIFIED CUSTOMER
Tim is awesome..will always go to him for service
5/17/2019
Vladimar A. VERIFIED CUSTOMER
Great service
5/17/2019
Craig S. VERIFIED CUSTOMER
Tim was great(again) got the oil changed, he got it done in less time than promised.
5/16/2019
Juan I. VERIFIED CUSTOMER
Henry was great!!
5/16/2019
Ryan L. VERIFIED CUSTOMER
Pablo is an outstanding worker! he helped me with everything i needed help with. Very friendly and very helpful! every time i come back to ford for maintenance. i’m going to request for pablo
5/16/2019
John A. VERIFIED CUSTOMER
Best service writer I’ve ever dealt with. Employees like Tim will keep me coming to Grody
5/16/2019
Jonathan N. VERIFIED CUSTOMER
He provides good customer services and willing to do anything just to help me out. I definitely come back and ask him for help
5/16/2019
Robert L. VERIFIED CUSTOMER
Great service from Tim. Called me to discuss damaged lug nuts and marked a nail in my tire so I could take it back to where I bought the tire
5/16/2019
Dayton M. VERIFIED CUSTOMER
Having been called and told our car was ready to go, only to arrive and discover the car might possibly have a leak, which may or may not be covered by the extended warranty. Very disappointing, very vague and generally unsatisfactory. Especially considering the possible problem required another visit to check out the "possible" leak which may ir may not require payment. Would you be happy? Your shop has been responsible for every service and we have been happy but this was just weird.
5/16/2019
Glenn B. VERIFIED CUSTOMER
JC was very personable helpful and informative...he was a joy to work with...
5/15/2019
Amy D. VERIFIED CUSTOMER
My car has been in the service department a lot more than a new car should be Henry has been the best I’ve had to deal with so far