I have given Raul a lot of grief in the past because I did not like hearing that repairs have had to be made but Overall I think Raul has done a good job at managing my car needs and has shown a professional demeanor throughout our relationship.
5/13/2019
Nabil H. VERIFIED CUSTOMER
The best customer service. Very professional, friendly and careteous service .
You guys are doing great job. Keep up the good work.
5/12/2019
Jose S. VERIFIED CUSTOMER
Great service in general. My truck was kept over night and a courtesy vehicle was provided which was convenient. I’ve had bad experiences with other dealerships/vehicle company’s. It’s like pulling teeth to get a loaner vehicle even when my vehicle was being serviced all day or held over night. My vehicle was inspected regardless of how minor my concerns were. The issue I had was resolved. I felt like the service was above and beyond. Not did this experience only make me want to purchase another Ford truck in the future. I plan on purchasing at Ken Grody Buena Park.
5/12/2019
Saul M. VERIFIED CUSTOMER
Everything & everybody was great!
5/12/2019
Alicia T. VERIFIED CUSTOMER
Robert does great customer service and I appreciate his service very much. He is a great asset to your company.
5/12/2019
Pamela H. VERIFIED CUSTOMER
Awesome service!
5/12/2019
Juan G. VERIFIED CUSTOMER
Excellent service, very satisfied with the work probided. Ismael was very knowledgeable about the service needed on my vehicle.
5/12/2019
George P. VERIFIED CUSTOMER
John was awesome! I was the first car there and he quickly looked up my truck and took care of everything that was needed. ????????
5/12/2019
David V. VERIFIED CUSTOMER
Pablo was friendly and honest with the service my car needed. My car was ready at the time he promised.
5/12/2019
William M. VERIFIED CUSTOMER
I trust my car to get good service.
And I do. I don’t have to worry that it’s done right
Thank You
Bill Mc Nulty
5/11/2019
Tammy W. VERIFIED CUSTOMER
Robert Ingersoll was very nice and very helpful! Thanks to Robert they did an amazing job on my vehicle.
5/11/2019
Stephen S. VERIFIED CUSTOMER
Thank you to Ismael Rodriguez.
5/11/2019
Brenda B. VERIFIED CUSTOMER
Pablo was very knowledgeable and friendly. He was very nice.
5/11/2019
Shannon A. VERIFIED CUSTOMER
Tim is always helpful great customer service
5/11/2019
Paul G. VERIFIED CUSTOMER
5stars
5/10/2019
Tim M. VERIFIED CUSTOMER
Robert handled everything very good and professional! Good advice and good overall experience
5/10/2019
Lisa J. VERIFIED CUSTOMER
Raul provided exceptional customer service
5/10/2019
Stephanie R. VERIFIED CUSTOMER
Raul was very informative and polite.
5/10/2019
Mark E. VERIFIED CUSTOMER
I’m looking forward for your survey. I was very satisfied on how Tim Prete handle my experience at the Ken Grody Ford Dealership. Tim is very friendly & professional & I will continue to have my F 150 service at the the Ken Grody Dealership.