Henry is very straight forward and will help you with what you need. It’s my second time going to him and he has been very professional. I can tell that he loves ford’s and enjoys his job. Thank you Henry!
5/7/2019
Debbie V. VERIFIED CUSTOMER
Thank you
5/7/2019
Marc G. VERIFIED CUSTOMER
My service experience could not of been better. Robert was forth coming and patient . My truck was returned when promised and it is doing great . Taking your vehicle in for service is not what anyone wants to do . It is nice to have a service writer and provider that you can trust and count on . Everyone was courteous and polite .
Exceptional people answers should be recognized thank you very much
Marc
5/7/2019
Suman K. VERIFIED CUSTOMER
Poor service
5/7/2019
Thomas M. VERIFIED CUSTOMER
Tim always does a great job.
5/7/2019
Mark H. VERIFIED CUSTOMER
Seamless and delivered on time
5/7/2019
Jeannie M. VERIFIED CUSTOMER
Robert was fantastic
He kept me informed and answered any questions
I will look for him for any other trips in
5/7/2019
Sandy A. VERIFIED CUSTOMER
Henry is awesome.. love bringing my car to him
5/6/2019
John S. VERIFIED CUSTOMER
Great service esp from Raul thanks again
5/6/2019
Matt B. VERIFIED CUSTOMER
Robert was very professional and attentive.
5/6/2019
Carol P. VERIFIED CUSTOMER
Ishmael was very professional and followed up when the vehical was completed and ready for pick up.
5/6/2019
Jose D. VERIFIED CUSTOMER
Great service
5/6/2019
Miguel H. VERIFIED CUSTOMER
None at this time
5/6/2019
Annie D. VERIFIED CUSTOMER
I connected with Raul Rodriguez a couple years ago when I purchased my 2015 Focus and then last year I upgraded to a 2017 Focus. He is always professional, knowledgeable, informative, respectful, and always nice and polite. He calls to keep me updated on the progress of my vehicle when it’s in for servicing. He treats me like I’m important and special. He makes my visit to Ken Grody pleasant every time!
5/5/2019
Theresa E. VERIFIED CUSTOMER
Ken Grody Ford is amazing
5/5/2019
Don S. VERIFIED CUSTOMER
I arrived early for my appointment and I was told it may be longer than expected because I was so early(over an hour) To my surprise I was finished much quicker than I thought. Everything was explained well and very happy with what was done.
5/5/2019
Gina T. VERIFIED CUSTOMER
I have been bringing my vehicles to the ken Grody service department for years. The guys are all so great! I never feel bad leaving here even after spending a surprise grand on new tires.
5/4/2019
Joseph E. VERIFIED CUSTOMER
Robert was very professional, he got to the service of my truck immediately, and completed the work fast and notified me
Right away.