Raul
was absolutely awesome and helping me get my car fixed
I had to return my rental car and asked him to buy me about $2 Worth dddfof gas which he happily did
4/28/2019
Adan M. VERIFIED CUSTOMER
Yes John was very nice a d professional. He explained thoroughly. I felt he went beyond 100% to make sure I was a satisfied customer.
4/28/2019
Eric R. VERIFIED CUSTOMER
Great customer service!
4/28/2019
Luis R. VERIFIED CUSTOMER
Excellent service.
4/28/2019
Donald H. VERIFIED CUSTOMER
I went in for an oil change and said i heard something weird when i got up to a decent speed. I was told they would take it for a spin and check it out. Iw also asked for tire pressure to be checked and adjusted and they asked if i wanted them to wash the truck and i agreed. I picked up my truck hours later when i was called. They didn’t take it out for a spin and check the sound, the truck didn’t get washed as well. I was told my tire pressure was all adjusted to 35 psi. I got in my truck and checked on the the settings and it was 40, 37,37,37. So no i was not satisfied. They told me the car wash was down, i can understand that, but considering everything else, do i believe that. No!
4/28/2019
Aaron L. VERIFIED CUSTOMER
Everybody was professional and my truck is running great I was also informed about everything changed and updated on the truck I really appreciate the service they can Grodie of Brenner Park
4/28/2019
Valeria S. VERIFIED CUSTOMER
The personal service by Henry
It's was excellent
4/28/2019
Evelyn B. VERIFIED CUSTOMER
Always great service! Tim and Miguel were great.
4/28/2019
Arturo G. VERIFIED CUSTOMER
He did a great job taking care of the service provided
4/28/2019
Michelle T. VERIFIED CUSTOMER
Robert is wonderful - personable and efficient, he helps to make service of my vehicle as pleasant as possible.
4/28/2019
Nadia N. VERIFIED CUSTOMER
They accommodated and took me in at 12pm even though my appointment was at 7:30am. Thank you Ken Grody and all that was involved.
4/28/2019
Tim C. VERIFIED CUSTOMER
I was extremely glad that Ishmael found time to schedule my vehicle in, since I was here on vacation. I would recommend Ken grody ford to anyone that wants excellent service ????
4/28/2019
Michael L. VERIFIED CUSTOMER
I drive by a half dozen or more Ford dealerships to get to Grody. I have been acquainted with Raul and Sammy Gallo for 30 years now. We are treated like royalty and treated fairly as well. We’ve had 2 of your 5-150’s and look forward to another one in about 14 months from now.
Thanks for the great service!
4/27/2019
Jeffrey B. VERIFIED CUSTOMER
Tim’s a great person and does his job well.
4/27/2019
Tom O. VERIFIED CUSTOMER
Raul is amazing!!! Once again you have done it thanks
4/27/2019
Sandra Or. VERIFIED CUSTOMER
I had a double telephone dc plug and six foot cord that was taken out of the center console during the time the car was in the shop. I informed the desk before I left with the Edge. He assisted us with looking for it and it wasn’t found. He took a copy of my bill and was going to tell Robert Ingersol about it. No one called me today to discuss it further.
4/27/2019
Jesus B. VERIFIED CUSTOMER
Jhon Carlos provided me with exceptional service! Was extremely polite got my service done in a very timely manner and answered all my questions and concerns regarding my truck! Top customer service!could have not been any better keep up the good work jhon! Ford customer for life!
4/27/2019
Harriet B. VERIFIED CUSTOMER
Great customer service. Done quickly
4/26/2019
Robert S. VERIFIED CUSTOMER
Great service from Robert at drop off & pick up. Friendly & professional. Thorough explanation of the service completed
4/26/2019
Michael D. VERIFIED CUSTOMER
Raul always s pleasure to work with. Extremely knowledgable about programs and service contracts. Polite and responsive. None better!