Raul was super nice and helpful! He listened to my concerns about my car and told me the services there were going to perform on my car! I loved the experience and am looking forward to working with Raul again!
4/19/2019
Vindetta O. VERIFIED CUSTOMER
Thanks for always being honest and helpful
4/18/2019
Brian W. VERIFIED CUSTOMER
They did s great job on our vehicle.
4/18/2019
Deanna G. VERIFIED CUSTOMER
Raul provided excellent customer service. He was very friendly and was readily available to answer any of my questions or concerns.
4/18/2019
Ray A. VERIFIED CUSTOMER
Renting thru enterprise is time consuming and a hassle. I was also hoping I get a ranger as a loaner to check it out.
Ismael was great and very professional and efficient
4/18/2019
Susan J. VERIFIED CUSTOMER
The team went above and beyond to fix the very frustrating problems - sync my ride not performing, gasoline nozzle cutting off constantly, lurching, car not shutting off - just to name a few. No one at Ken Grody initially provided solutions or customer service in fact were just downright rude - then Eric Romanoff and Robert Ingersoll stepped in and made it all right! And fixed all the problems including recalls. They even painted the right side where it had been keyed. Wow!This is the 3rd vehicle we have purchased from Grody - and definitely will consider a 4th.
4/18/2019
John S. VERIFIED CUSTOMER
Tim Prete is great! He’s the sole reason I continue to take my vehicle to Ken Grody!
4/18/2019
Horacio P. VERIFIED CUSTOMER
Great service thanks all personal
4/18/2019
Gustavo G. VERIFIED CUSTOMER
Great guys very good service
4/18/2019
Cecilia R. VERIFIED CUSTOMER
Helpful, he understood my situation and attempted to help me with alternate resolutions ie Ford Credit card. Called me and stated the total was slightly less than originally quoted. Very appreciative though I didn’t take advantage of this.
4/18/2019
Caroline S. VERIFIED CUSTOMER
Henry is always professional and very pleasant. He is always helpful in anyway he can be. He is a huge asset to Ken Grody ford
4/18/2019
Lorraine M. VERIFIED CUSTOMER
J. C. Was great !! Covered everything and was easy to take too
4/17/2019
Javier S. VERIFIED CUSTOMER
Robert Ingersoll was extremely helpful, I didn’t have an appointment but he understood the urgency of the repair needed to my vehicle. And was able to set me up with quickly.
4/17/2019
Kevin H. VERIFIED CUSTOMER
Tim was awesome to work with I received my vehicle on time as promised.
Thank you Kevin H
4/17/2019
Edward M. VERIFIED CUSTOMER
Great service
4/17/2019
Robert C. VERIFIED CUSTOMER
Tim is great in service
4/17/2019
Ryan L. VERIFIED CUSTOMER
Pablo is super cool! he is very friendly and he helped me out with everything i needed. i’m calling pablo next time if i need service done to my vehicle
4/17/2019
Suzanne P. VERIFIED CUSTOMER
Raul was friendly and knowledgeable. He was a pleasure to work with!