Efficient and courteous. Expedited my service request and service time was super quick. I appreciated the car wash. Overall a great experience made better by Rail and the Ford team.!
3/25/2019
Rhonda A. VERIFIED CUSTOMER
Robert always goes above and beyond with his customer service. I moved farther away but pick Ken Grody Ford for my service needs for the exceptional customer service I receive there. Robert is phenomenal!
3/25/2019
Jeffrey B. VERIFIED CUSTOMER
Tim is a very nice person to work with, he’s very knowledgeable and he keeps you updated on your vehicle. He’s a true asset to the Ken Grody service team.
3/25/2019
Terri V. VERIFIED CUSTOMER
Pablo was very nice and very good with keeping me posted on the status of my vehicle
3/25/2019
Bill C. VERIFIED CUSTOMER
I was so unhappy with your service, I posted it on yelp. You’ve lost my business forever. I can not believe how Ken Grody is blind to how clients are treated.
3/25/2019
Kim N. VERIFIED CUSTOMER
Raul was awesome! He helped with our Bluetooth and door panel
3/25/2019
Rommel B. VERIFIED CUSTOMER
Very courteous and helpful
3/25/2019
Jose M. VERIFIED CUSTOMER
Great service
3/25/2019
Jose C. VERIFIED CUSTOMER
Excellence
3/24/2019
Rudy M. VERIFIED CUSTOMER
Raul Rodriguez was exceptional! I was extremely satisfied with the service provided by Raul. He deserves a Big raise along with a dinner. He goes above and beyond to complete the service needed in a timely manner. Thank you Raul.. you are AWESOME!!!!
3/24/2019
Chris H. VERIFIED CUSTOMER
Great and fast service
3/24/2019
George G. VERIFIED CUSTOMER
Thanks JC
3/24/2019
Carol C. VERIFIED CUSTOMER
Great job
3/24/2019
Douglas M. VERIFIED CUSTOMER
I was told I had two nails in my tires one front left n one rear left tires n I need an alignment but nobody gave me a quote for alignment or how much to patch tires.
3/24/2019
David A. VERIFIED CUSTOMER
1st time getting my car serviced here. They did a great job.
3/23/2019
Francis S. VERIFIED CUSTOMER
Friendly, helpful staff. Great service in a minimal wait time today for oil and filter change. I would recommend your facility to a friend. I was a little put off by the lady who answered the phone who told me since I didn’t purchase my F 150 from you I couldn’t have an appointment and had to do a first come first serve. I’m from out of state living in Ca for the winters only. I bought my F 150 New in my home state. The service more than made up for the unfortunate snub.
3/23/2019
James P. VERIFIED CUSTOMER
The service dept made the effort to complete our service ahead of schedule.