Always have excellent service with Raul, our whole family goes to him....my Dad is 98 and worked for Ford and every time we need something done to our cars, he tell Raul. Whenever we need service Raul takes care of us, we have been going to him for years...great employee......
3/17/2019
Robert V. VERIFIED CUSTOMER
Great Service!!$
3/17/2019
Susan V. VERIFIED CUSTOMER
Robert is professionala and knowledgeable. He explained the issues with our problematic ford focus.
3/17/2019
Vickie L. VERIFIED CUSTOMER
Honest quite, good suggestions for preventive maintenance. If I said not at thus time there was suggestions but no high pressure sales. My car is riding and stopping smoothly now.
3/17/2019
Ronnie K. VERIFIED CUSTOMER
great service great delivery time
3/17/2019
Chad S. VERIFIED CUSTOMER
Henry is always awesome! He provides outstanding customer service.
3/17/2019
Karen B. VERIFIED CUSTOMER
Very professional and welcoming.
3/16/2019
Fermin B. VERIFIED CUSTOMER
Great service. Henry takes care of customers
3/16/2019
Roland V. VERIFIED CUSTOMER
Á always i was very well taken care of.
3/16/2019
Darrell B. VERIFIED CUSTOMER
In time friendly. And done as promised
Thank you
3/16/2019
Dale M. VERIFIED CUSTOMER
Raul is a great service Tech . He handles all my needs efficiently and expeditiously.
3/16/2019
Karen S. VERIFIED CUSTOMER
Raul is wonderful.
3/16/2019
Oscar P. VERIFIED CUSTOMER
Very professional and courteous.
3/16/2019
Amador S. VERIFIED CUSTOMER
The service was completed in a professional and most importantly, a timely manner.
3/15/2019
William M. VERIFIED CUSTOMER
Great service and my service advisor was absolutely amazing great customer service. I most definitely will bring my car back.
3/15/2019
Craig H. VERIFIED CUSTOMER
I will be happy to give any additional feedback.
Henry Garibay kept me informed, was very thoughtful, knowledgeable, and answered all questions professionally. Service was outstanding, he is an exceptionally good employee, couldn't ask for better!
Thank you for having such qualified team members.
Craig H
3/15/2019
Carrie S. VERIFIED CUSTOMER
I had an appointment with Ismael and Henry ended up helping me because Ismael was no where to be found and when he did come get me to let me know the recommendations for service he did not indicate the car's performance could be jeopardized if I did not agree to the recommendations. I read on the receipt and it is highlighted showing customer was informed "cars performance may be in question etc" and stated he told me that. Wanting me to sign that. Pedro was nice enough to explain it to me because Ismael was too busy to even help me check out. I also had an appraisal from Adam hoping to discuss trading in my lease and no one ever called with that info. Not a very good show of customer service today. Not my first bad experience with service. Robert Ingersoll was rude and did not return my calls for 8 weeks when I was leaving him messages about a problem my car was having back in the summer. And the problem was never fixed either because they were unable to recreate the problem while the car was in their possession. So you this day the car will not start or unlock with the key fob if it is over 92 degrees.
3/15/2019
Jeff E. VERIFIED CUSTOMER
Ismael has been one of the better service writers I have felt with. I will definitely be going back to him for any future needs. He cared about and took care of my concerns.
3/15/2019
Richard M. VERIFIED CUSTOMER
No issues
3/15/2019
Jason L. VERIFIED CUSTOMER
Vehicle was fixed and I picked it up nice and clean.