Robert ingersoll is a great service agent. Very satisfied.
1/20/2019
Jose R. VERIFIED CUSTOMER
Excellent service as always. Robert is very helpful and very professional.
1/20/2019
Robert H. VERIFIED CUSTOMER
Robert not only provides excellent customer service, but also makes me feel like part of the Ken Grody family and that's important to me. Knowing that I matter. Thanks
1/19/2019
Edward E. VERIFIED CUSTOMER
Muy buena atencion y dedicacion al cliente
1/19/2019
Melinda C. VERIFIED CUSTOMER
Service Dept. did an excellent job. Thank you!
1/19/2019
Cindy M. VERIFIED CUSTOMER
Great Service
1/19/2019
Luis A. VERIFIED CUSTOMER
Saved my life... ty Tim... your the best man...
1/19/2019
Mauricio M. VERIFIED CUSTOMER
he explained everything and very friendly. good customer service
1/19/2019
Esteban C. VERIFIED CUSTOMER
I thought by making an appointment would be a quick visit to get my car serviced. It didn't turn out that way as I had to wait over 6 hours until my car was ready. I guess next time I'll just walk in without making an appointment. Since the other times I came in without making an appointment and my car was serviced and ready under 2 hours. Still enjoy this location over any others since it's close to where I live.
1/18/2019
Lindsey L. VERIFIED CUSTOMER
Pablo is adorable. Great sense of humor, he’s
Professional and he appears to love his job.
I didn’t want my car to stay overnight.
Pablo said the car would be ready before 3pm.
The car was ready before 12 noon.
I can’t always count on speedy fixes but,
it’s sure refreshing when you least expect it.
1/18/2019
Dante M. VERIFIED CUSTOMER
Robert was very helpful and got me on my way very quickly. I was 4 hours late to work so I was in a really bad mood but he really eased my stress
1/18/2019
Sybil Q. VERIFIED CUSTOMER
Thank you Tim and Larry the Driver.
1/18/2019
Eric B. VERIFIED CUSTOMER
JC was very helpful. Very engaged and knowledgeable. Thanks!
1/18/2019
Rafael N. VERIFIED CUSTOMER
The best thank you Ken Grody ford
1/18/2019
Sandra P. VERIFIED CUSTOMER
Great communication. Will return for regular maintenance.
Thanks
1/17/2019
Shirley D. VERIFIED CUSTOMER
I was very satisfied with the service. Tim Prete was very pleasant and handled my service quickly and professionally. If I need other services on my vehicle and will most definitely come back .
1/17/2019
Jerry S. VERIFIED CUSTOMER
I am completly satisfied with Ruben. He accomplished everything he said he would. He was very plesant to work with..thank you Ruben
Jerry S
1/17/2019
Erika C. VERIFIED CUSTOMER
Oily hand prints on front of hood.
Slight oil smeared inside windshield, assuming when old oil change decal was replaced.
While waiting for shuttle van, no eta given. Had to call friend for ride home.