Robert, was very nice,professional, and knowledgeable to all my questions.
I felt I was given great customer service. I do plan to return for any other needs I may have with my Ford Fusion. By far, this dealership Ken Grody Ford, has been the best!
Thank Robert, and your team of co workers showing the customer you care, with professionalism.
Thank you!!
1/16/2019
Kent V. VERIFIED CUSTOMER
The best Ford service available. Treated like a King
1/16/2019
Auto Z. VERIFIED CUSTOMER
Great thanks
1/16/2019
Patrick B. VERIFIED CUSTOMER
Raul always goes the extra mile to make sure I am satisfied with my vehicle service when I bring my vehicle in for service. Always very helpful
Again Thanks Raul
1/16/2019
Theresa M. VERIFIED CUSTOMER
WasVery helpful took care of my problem thank you
1/16/2019
Karina T. VERIFIED CUSTOMER
excellent!
1/16/2019
Jesi P. VERIFIED CUSTOMER
First off this car is a complete lemon. In the shop every three months and I continue to have the same problems as well as new ones all the time. This has been going on way to long and Ford takes no responsibility for selling me a crappy car. Not only is there all the mechanical issues my leather in the side of my seat as well as the center console started cracking 2 years ago when the car was in a few years old and when my service guy put a claim I. To have it fixed it was denied. I’ve never experienced such poor quality. It sickens me that in the first 2 years I actually influenced 3 people to purchase the same car. Now I strongly discourage anyone who mentions it making sure to tell them all the problems I’ve had and how poorly Ford done remeding the issues. I will be doing my best to get rid of this car for something more reliable before my warranty is up. Th ask for listening even though I know it will make absolutely no difference. Jesi P
1/16/2019
Imelda D. VERIFIED CUSTOMER
I was very pleased with the results of Ken Grody’s work to my car.
1/16/2019
Mai-Lan T. VERIFIED CUSTOMER
For today's service, I picked up my car from the dealer's and drove home..my car tire pressure light went on. My home is less than 30 mins from the dealership and light already went on. My husband had to put air pressure on my tires. Kind of disappointed.
1/15/2019
Russell K. VERIFIED CUSTOMER
Great service and communication by Tim !
1/15/2019
Jeffrey V. VERIFIED CUSTOMER
Very friendly and helpful
1/15/2019
Oscar H. VERIFIED CUSTOMER
Excelente service, timing was perfect and shuttle services make my day a lot easier
1/14/2019
Mitch B. VERIFIED CUSTOMER
Great service.
1/14/2019
John B. VERIFIED CUSTOMER
Friendly and efficient
1/14/2019
Alicia T. VERIFIED CUSTOMER
Your customer service “Henry” is awesome which in turn makes Ken Grody look good. Great service.
1/14/2019
Karen N. VERIFIED CUSTOMER
I love Ken Gordy Service and Sales. I bought my 2014 Ford Focus from KGF. Everyone is great. My car runs great. Thanks
1/14/2019
Phillip P. VERIFIED CUSTOMER
Andy was extremely professional and efficient. He answered all our questions and provided excellent customer service. Looking forward to another experience at Ken Grody Ford.
1/14/2019
Joe L. VERIFIED CUSTOMER
my Experience with Ken Grody Ford is always painless
Henry was very professional and curtias. Ken Grody is my go to dealership and always will be
1/14/2019
Romy D. VERIFIED CUSTOMER
Quick and convenient.
1/13/2019
Tim H. VERIFIED CUSTOMER
Friendly and helpful service staff. Robert was great to deal with. Truck was ready when they said it would be. Very happy with the process!