Raul is a great employee! I hope he is recognized and taken care of! He has helped me several times over the years and has always had a great attitude. Hard working, dependable, common sense employees like Raul are hard to come by these days. I can take my vehicle anywhere, but I honestly choose Ken Grody Ford because I know Raul will take care of me.
12/13/2018
Manuel P. VERIFIED CUSTOMER
Great service. Friendly and very communicative
12/13/2018
Oudam R. VERIFIED CUSTOMER
Best Ford service.
12/13/2018
Robert J. VERIFIED CUSTOMER
Andy is great
12/13/2018
Sergio V. VERIFIED CUSTOMER
Good understanding, very informative and super helpful!
12/12/2018
Leticia A. VERIFIED CUSTOMER
Very nice and quick!
12/12/2018
Jason C. VERIFIED CUSTOMER
Robert Ingersoll gave us the most great Customer service.
thank you for your help.
12/12/2018
Marga D. VERIFIED CUSTOMER
John Carlos is the BEST!!
12/12/2018
Carlos A. VERIFIED CUSTOMER
Very pleased with the service from all the personnel. Thank you and keep up the good work. Merry Christmas to all of you
12/12/2018
Edward V. VERIFIED CUSTOMER
I always get great service with out making an appointment .
Everyone is always friendly.
12/12/2018
Oscar D. VERIFIED CUSTOMER
He was great like always
12/12/2018
Mitch N. VERIFIED CUSTOMER
Very pleased with the service Tim provided for me
Great communication etcs
Thanks a million
Mitch N
12/11/2018
Daniel K. VERIFIED CUSTOMER
Considering the truck was dropped off on 11/26 in the evening and was ready for pick up on 12/8 , I was truly satisfied. Andy and I communicated the entire time and kept me in the loop. Once again I need the valve body replaced. But at least we got the problem fixed. Andy does one heck of a job and I appreciate his efforts. His dedication and knowledge of the product is the main reason Ivwill be purchasing my next truck from Ken Grody Ford in the near future. Very satisfied Danny Kamalski.
12/11/2018
James E. VERIFIED CUSTOMER
I called Robert while out on the road with an issue. He answered my questions then even called me back to confirm the correct tire size in case they needed to replace one. He recommended bringing my car in on Saturday to check on it. All was taken care of in a short amount of time. I was so impressed with Robert ‘s professionalism & helpful manner, he truly is a class act. I sure know now that I can count on Grody if I need assistance. Happy to write this review for Robert & Grody Ford!
12/10/2018
Charles S. VERIFIED CUSTOMER
Raul and the mechanics are excellent - thank you!
12/10/2018
Richard C. VERIFIED CUSTOMER
Andy is the best service rep there.
12/10/2018
Benjamin M. VERIFIED CUSTOMER
I appreciate your team’s thoroughness and professionalism!
12/10/2018
Ignacio B. VERIFIED CUSTOMER
Raul was very friendly and knowledgeable. I appreciated how he treated me with respect and how he was present even though he was very busy.
12/10/2018
Harold B. VERIFIED CUSTOMER
Robert was very professional and attentive to our vehicles need. I sonfely valued his input and appreciate the AWESOME customer service! Will definitely reach out to Robert on our next service call!!
12/10/2018
Randall B. VERIFIED CUSTOMER
Robert is very professional and took care of us like we were family. We are completely satisfied with our visit. Thank you!