Search

Real Reviews from VERIFIED CUSTOMERS
Alex T. VERIFIED CUSTOMER
JC has the perfect frame of mind to run your custom counter.
12/8/2018
Ethel S. VERIFIED CUSTOMER
????????
12/7/2018
Jesus B. VERIFIED CUSTOMER
I keep coming back. My service contract expired and I would like to renew.
12/7/2018
Giovanni W. VERIFIED CUSTOMER
Great service!
12/7/2018
Linda R. VERIFIED CUSTOMER
Tim was really helpful and professional.
12/7/2018
Daniel O. VERIFIED CUSTOMER
Great service very respectful and polite
12/7/2018
Kathy B. VERIFIED CUSTOMER
I was so pleased with the service I received today So quick and efficient, and Henry was so pleasant To deal with. Thank you again !!!
12/7/2018
Bennie P. VERIFIED CUSTOMER
I believe you are very fortunate to have an employee such as Henry. It would be in the best interest of Ken Grody Ford to try to keep young men such as Henry in your employee.
12/7/2018
John S. VERIFIED CUSTOMER
Great job raul!!
12/6/2018
Patricia R. VERIFIED CUSTOMER
Robert was so very courteous and friendly. He knew I had to pickup my grandkids so he had my car in and out quickly. I will never go anywhere else for car repairs.
12/6/2018
Dan M. VERIFIED CUSTOMER
I am very happy with the quality of personnel you have working at your dealership. Thank you!
12/6/2018
Brian W. VERIFIED CUSTOMER
Did a great job
12/6/2018
Vanessa A. VERIFIED CUSTOMER
Henry was very courteous and professional
12/6/2018
Charles S. VERIFIED CUSTOMER
Raul is great to deal with
12/6/2018
Martha C. VERIFIED CUSTOMER
Great customer service! Very satisfied with Tim's service.
12/6/2018
Alfredo G. VERIFIED CUSTOMER
Excelent attention and very good service
12/6/2018
Richard A. VERIFIED CUSTOMER
Service department is awesome second to none
12/6/2018
Robert G. VERIFIED CUSTOMER
Tim is highly knowledgeable and his customer service is bar none. He’s incredibly courteous, as well as outgoing, any truly allows me to feel like part of the Ford family. I continue to recommend not only ken Grodie Ford — But also Tim for any maintenance and customer care related issues. He is truly one in 1 million
12/6/2018
Tyler H. VERIFIED CUSTOMER
Luis was phenomenal. I understand he had a family leave and I was handed off to Tim. Luis told me I wouldn't need to pay for the part I needed, no deductions and stated the battery would cost 160. Tim charged me for the deduction for part and I was charged 200 for battery. When I was advised on the price I asked for my old battery back that had 40 % left. Tim stated it was already disposed of. I'm not very happy. Very sad how it was handled especially as a "VIP Customer" Timm stated service manager would contact me later that day. Here we are a day later and still have no heard anything back. I expected better customer service from KG.
12/6/2018
Brian W. VERIFIED CUSTOMER
Great job Tim! Great efficient service
12/5/2018