The service was fast and the people were atemt to my needs.thank you.
11/17/2018
Auto Z. VERIFIED CUSTOMER
Raul rodriguez made this process super easy great experience. thank you
11/17/2018
Pedro R. VERIFIED CUSTOMER
yes job well done Raul Rodriguez all ways right he is the best
11/17/2018
Cuneyt K. VERIFIED CUSTOMER
Thank you for all you did for my car.
11/17/2018
Mike I. VERIFIED CUSTOMER
Luis and all of staff were excipional. I would recommend without hesitation.
11/17/2018
Ken C. VERIFIED CUSTOMER
Raul did a fine job in having the car ready when promised and discussing the needs for service.
11/16/2018
Tim A. VERIFIED CUSTOMER
You are my new dealership. Good Job
11/16/2018
Paul C. VERIFIED CUSTOMER
Tim has made my concerns and satisfaction primary in each of my visits to Ken Grody Ford.
11/16/2018
Adelina A. VERIFIED CUSTOMER
Tim Prete, excellent customer service skills.
Very happy with his knowledge of explaining in detail for me to understand the problem with my 2012 Edge. Thank you Tim.
11/16/2018
Jack W. VERIFIED CUSTOMER
Great job
11/16/2018
Mary F. VERIFIED CUSTOMER
Pablo was informative and helpful
11/16/2018
Sahar Z. VERIFIED CUSTOMER
Excellent service
11/16/2018
Ariel H. VERIFIED CUSTOMER
Robert was helpful and always was in contact with me. He is patient and provides great customer service. He is the best advisor I have had and will be glad to go back and have him as my advisor again. Thanks Robert !
11/16/2018
Pamela H. VERIFIED CUSTOMER
Service with Luis ****was much less than satisfactory. It was only after going to management with my complaint that I began to get the service that was needed. Senior service rep Tim Prete was assigned to my work order and everything got better from that point. Tim was great! He followed through, did what he said he would do and kept me informed and updated. I appreciate Tim’s professionalism and great customer service.
11/16/2018
Velva B. VERIFIED CUSTOMER
I thought Pablo Yanez Jr was an excellent service rep for Ken Grody Ford and courteous as well as explanatory for my needs and questions. Thank you for asking.