Raul is always very helpful and got my car in and out quickly.
8/28/2018
Michael B. VERIFIED CUSTOMER
Raul is a professional at its best. He is the best service provider I have ever had the privilege of working with. Every time he explains the condition of my vehicle and I always drive away knowing that 100% care has been given to me and my vehicle. Customer satisfaction with Raul is always 110%.
8/27/2018
Christopher G. VERIFIED CUSTOMER
Luis is awesome he always take good care of me and he always ask how the truck doing
8/27/2018
Trever R. VERIFIED CUSTOMER
Luis ****is very thorough and efficient when dealing with myself as his client. He takes his responsibilities extremely personal and executed every duty accordingly. He is a leader within his sphere and profession.
8/27/2018
Donna J. VERIFIED CUSTOMER
Luis is very professional and informative about any potential service. He is truly an asset to your company. All the staff that I Encounter at Ken Grody are absolutely wonderful to deal with.
8/27/2018
Dominic B. VERIFIED CUSTOMER
The only thing I have to comment is on is how the vehicles are taken in on a Saturday! I was the third vehicle in line on Saturdays and the first diesel truck. Right before the place open another diesel truck came in 7 cars back and they took his truck in before me! Both of us did not have reservations so my visit was 3 hours long and of course he was in and out in about an hour and a half!
8/27/2018
David L. VERIFIED CUSTOMER
Tim has always met and exceeded my needs as a Ford owner. Ken Grody Ford is the finest dealer I’ve ever dealt with....
8/27/2018
Monique G. VERIFIED CUSTOMER
Customer Service from Luis ****was outstanding. He is the reason I choose Ken Grody to service my car. I only trust my car to this location because I know Luis will always be honest and up front with me.
Thank you Luis ****and Ken Grody team!!!
8/27/2018
Glenn B. VERIFIED CUSTOMER
Always great service Raul's been taken care of both my cars for years
8/27/2018
Leticia H. VERIFIED CUSTOMER
Great customer service . They explain everything making sure I was happy with the service
8/27/2018
Clifford P. VERIFIED CUSTOMER
Your service folks are top notch. It's appreciated that the do not make promises that can't fulfill.
8/27/2018
James P. VERIFIED CUSTOMER
Tim provided excellent service to me. In fact, the service I received was much more exceptional than I expected. I think Tim is a definite asset to the Ken Grody Ford dealership. Tim always makes doing business with Ken Grody dealership a pleasant experience.
8/26/2018
Bill S. VERIFIED CUSTOMER
Very helpful and keeps you informed during the whole service process.
Since a additional part needed to be ordered he made sure that my return visit was at my convenience
8/26/2018
Mele M. VERIFIED CUSTOMER
very friendly and swrvice was awesome. outstanding customer service. thank uou Raul
8/26/2018
Micheal M. VERIFIED CUSTOMER
Luis ****honestly has plenty of patience and very good work ethnicity I am totally satisfied with the service he provided for my family and I and appreciate everything Ken Grody has done thanks again
8/25/2018
Bartlett C. VERIFIED CUSTOMER
JC is excellent. Very professional, prompt and personable.
8/25/2018
Alma D. VERIFIED CUSTOMER
Gracias por su servicio a todos tanto a los mecánicos a los servidores a las personas que te atienden desde que llegas son Cortés y muy alta y al senior Raul gracias.