I was upset with the service writer when he decided to explain/argue about the sidewall damage. When I initially signed the contract I made it clear that sidewall damage was not only dangerous but being I had 10years in the automobile business I learned that with even the slightest tear to the sidewall is deemed for replacement.The sales rep and store mgr
Were on board with this concern so they agreed to replace both front tires which had sidewall damage. I wish the sales writer would not had challenged what was already agreed upon. I experienced the aggravation of having to a argue about something I know as being fact to my family's safety.
9/4/2019
Rodney M. VERIFIED CUSTOMER
Jonathan Vera was very professional, very pleasant and the service was so quick! Keep up the good work and service...we love Honda!
9/4/2019
Charrie Mae. VERIFIED CUSTOMER
Very informative and accommodating. He did his job well.
9/4/2019
Sharon K. VERIFIED CUSTOMER
Very Good Service
Thank you
9/4/2019
Barbara F. VERIFIED CUSTOMER
Joanne is always pleasant and takes the time to explain everything to me.
9/4/2019
Euna L. VERIFIED CUSTOMER
Very good services were given by the representative at the dealer. Hugo Novoa was well spoken,well explained with the situation
With my problem. I highly recommend Hugo for his services.
Thank you very much for such a wonderful experience at the dealer.
9/4/2019
Elizabeth R. VERIFIED CUSTOMER
I was satisfied even more after she made arrangements to have someone drop me off after the shuttle was full of passengers.
9/4/2019
Shannon Z. VERIFIED CUSTOMER
Giovanni was very helpful and texted me for updates and concerns while waiting.Service was great.
9/2/2019
Rosie T. VERIFIED CUSTOMER
Thank you tony . You did a good job
9/1/2019
Tanida M. VERIFIED CUSTOMER
Andy is very helpfully and friendly . Will Definitely go back to him next time .
9/1/2019
Alicia G. VERIFIED CUSTOMER
Satisfied with service & customer support.
9/1/2019
Byron M. VERIFIED CUSTOMER
Outstanding customer service from Mr. Novoa!
9/1/2019
Luis S. VERIFIED CUSTOMER
Once again, awesome customer service
9/1/2019
Alexandro R. VERIFIED CUSTOMER
Thank you great job
9/1/2019
Tao L. VERIFIED CUSTOMER
Excellent work
9/1/2019
Peter H. VERIFIED CUSTOMER
All service advisors worked out the best they can. Appreciated with services.
9/1/2019
Sergio R. VERIFIED CUSTOMER
We are greatly satisfied with the services of Hugo. He was able to solve our longterm problem with our Honda Pilot..,
9/1/2019
Chanda R. VERIFIED CUSTOMER
My car service was completed days earlier than expected. Thanks for the hustle.
9/1/2019
Jacob M. VERIFIED CUSTOMER
100% satisfied
9/1/2019
Tom J. VERIFIED CUSTOMER
Excellent Customer Service Jonathan Was Really Friendly