The encounter itself was fine and easy. Andy was pleasant and helpful. However, ultimately the issue with the car was not resolved, which was disappointing.
8/24/2019
William C. VERIFIED CUSTOMER
They said we need an appt today to get serviced and when we arrived nothing in effect for appt . No appt at 1:30 pm but first come first served basis .
We waited 3.5 hrs and no complimentary pt. Inspection was done as promised .
No complimentary pt inspection was done on both cars today .
No marks and comments and lied to us as usual in the last yrs at service dept.
no improvement has been made in service dept today .
8/24/2019
Timothy C. VERIFIED CUSTOMER
Took them 15 minutes after paying to bring my car around. Car was completed before my arrival. I heard the call go out immediately for my car but the request wasn’t responded to.
8/24/2019
KYLE E. VERIFIED CUSTOMER
Joanne did an amazing job with customer service for my visit, she made my visit easy to understand what needed to be done and had a great energy about her. She’s friendly and professional.. it’s refreshing to see someone up that early and all about the customer first thing in the morning. Thank you.
8/24/2019
Tracie W. VERIFIED CUSTOMER
Great Staff!!! However shuttle took too long and I called my spouse to pick me up.
8/24/2019
Pedro G. VERIFIED CUSTOMER
Great service and Giovanni Rubio is a good guy.
8/24/2019
Jocelyn F. VERIFIED CUSTOMER
Very professional
8/24/2019
Edgardo C. VERIFIED CUSTOMER
Great costumer service!
8/24/2019
Kwangeun L. VERIFIED CUSTOMER
5/5
8/24/2019
Erika R. VERIFIED CUSTOMER
Great customer service from Hugo. He explained everything in detail.
8/23/2019
Jessica C. VERIFIED CUSTOMER
Great service!
8/23/2019
Erica N. VERIFIED CUSTOMER
I'm quite impressed by the high level of professionalism and incredible customer service that Jonathan provided me during my recent visit. I will definitely be recommending my friends and family to schedule any of their upcoming Honda needs with him!
8/23/2019
Thulfiqar M. VERIFIED CUSTOMER
Thanks Jonathan vera.
8/23/2019
GAY T. VERIFIED CUSTOMER
I have to return to have a part replaced. It is on order.
8/23/2019
Karson D. VERIFIED CUSTOMER
Jonathan Vera was extremely helpful and provided the best customer service to my mother and i. He was kind, on top of his game and very knowledgeable!
Great day at Honda today!
8/23/2019
Elise H. VERIFIED CUSTOMER
This is my second service with Gabriel. Like last time he was very nice and courteous. He was very informative and made me feel comfortable in asking any questions I had. He let me know what services I needed and didn’t force any options on me.I was worried about costs and had a coupon but he did make some adjustments that really helped me out. Fast and easy service like usual. Would highly recommend Gabriel and Buena Park for car services
8/23/2019
Roberta A. VERIFIED CUSTOMER
Very friendly and made things pain free! Will recommend:)
8/23/2019
Clara Y. VERIFIED CUSTOMER
Professional and courteous
8/23/2019
Ariana M. VERIFIED CUSTOMER
The process was really easy, he did a very good job letting me know what was happening and what I was and will be charged for before anything crazy happened to my bank account would definitely be back and would definitely ask for Gabriel again, thank you best wishes.
8/23/2019
Keith H. VERIFIED CUSTOMER
I found Jonathan to be the best advisor I've dealt with at BP Honda. Working with him was a confidence building experience.