Very informative and helpful. He was very nice in helping me with whatever I need. I would recommend this repair shop go anyone
5/31/2020
Nicole B. VERIFIED CUSTOMER
Awesome service! You guys are all great.
5/31/2020
Alejandro S. VERIFIED CUSTOMER
The best of all, Curtis is the best service advisor. Thank you.
5/31/2020
Pio C. VERIFIED CUSTOMER
Tony is very helpful and knowledgable
5/31/2020
Fernando A. VERIFIED CUSTOMER
Hi Buena Park Honda.Tannks you good service very good service and Tha guy Alejandro Luna Excellent service lm happy lm satisfaction,keep your professional Team.
5/31/2020
Edna D. VERIFIED CUSTOMER
Great service it’s just that I’m a little dissapointed for spending morethan $1k in a day for parts
5/30/2020
Cristina U. VERIFIED CUSTOMER
Alejandra was very helpful and a nice gentleman. My car drives so much better. Thank you
5/30/2020
Charles B. VERIFIED CUSTOMER
Kurtis was great. However was concerned that multiple employees were not wearing masks or social distancing
5/30/2020
Mimi C. VERIFIED CUSTOMER
There were a lot of employees walking around the waiting area without masks on. Instead of walking around the tables, they walked between them. They were unable to maintain 6 feet social distancing when doing this. But this was one a one-time occurrence. It happened multiple times with multiple different employees. In addition they were talking to each other inside without masks on, or some had masks on but not covering their nose (which is inappropriate masking because people breathe through both their mouth and nose). They were not good about maintaining 6 feet distancing when talking to customers either. My service advisor was good but it was distressing to have other employees walk so close to me without a mask. All people in Orange County are supposed to be wearing masks in public places, and I did not think that the employees would be walking around without masks. One positive is that I did see a woman diligently wiping down the tables.
5/30/2020
Joshua B. VERIFIED CUSTOMER
Tony was awesome! He was knowledgeable, attentive, and was good about letting me know about service my car needed.
5/30/2020
LEE H. VERIFIED CUSTOMER
I found it utterly disrespectful, for your employees to jeopardize my safety and health! Half of your employees, that come in contact with the public are not wearing masks!
You shoot some mist into the cars, to disinfect them.
But the main carriers of the virus (Humans), are walking around with total disregard for my safety, and the safety of your other customers!
Every person that I saw, bringing their car in was wearing a mask, for the safety of your employees!
It’s too bad, you can’t return the favor...
Myself, and anyone I speak to, will no longer be a customer at your Dealership!
By the way, I brought this up in the text sent to me, and Kurtis refused to address my concerns...
5/30/2020
Dagoberto G. VERIFIED CUSTOMER
Excellent and well trained staff I’m happy with the overall experience
5/30/2020
Steve S. VERIFIED CUSTOMER
He was very professional & knowledgeable of the my Concern.
Polite & acurrate on time repairs.
5/30/2020
Gluber R. VERIFIED CUSTOMER
Nice job I am satisfied
5/29/2020
Lillian J. VERIFIED CUSTOMER
Tony Lagos was professional and knowledgeable. Great service !
5/29/2020
Jamie J. VERIFIED CUSTOMER
I just love Alejandro, he was so professional and personable. Also funny and and a joy to be around. I always look forward to my service at Honda. You have great guys working there.
5/29/2020
Lan T. VERIFIED CUSTOMER
Thank you Mr. McCoy for your great customer service!
Sincerely,
Lan
5/28/2020
Federico S. VERIFIED CUSTOMER
Extremely professional, informative and helpful gentleman Jonathan answered all of my questions and went above and beyond to make sure I not only felt comfortable, but also fully updated and aware of the entire process of servicing my vehicle. I was thoroughly impressed by his courtesy and his knowledge of my vehicle. I am looking forward to coming to your service department again with such an outstanding service advisor as Mr Vera. My most sincere thanks to him and to you for your continued commitment to great customer service and satisfaction.
5/28/2020
Craig T. VERIFIED CUSTOMER
Every time I've been in your establishment I have always been helped promptly by one of very polite and knowledgeable employees. It doesn't matter that this person is a sales rep, receptionist or mechanic.They always are smiling, courteous and accurate.
5/28/2020
Dang L. VERIFIED CUSTOMER
It’s great and done on time, Kurtis is really nice and helpful... thank you so much !