Alex is a very friendly and understanding person, very happy with his services and help
10/11/2018
Dave S. VERIFIED CUSTOMER
He took care of the situation in a very professional way.
10/11/2018
Johnny H. VERIFIED CUSTOMER
Great service job well done
10/11/2018
Claire S. VERIFIED CUSTOMER
Gio exceeded expectations! Thank you!
10/11/2018
Wendy S. VERIFIED CUSTOMER
Great service by Bryan
He went beyond to get my issue resolved
10/11/2018
Nicole K. VERIFIED CUSTOMER
Good service
10/11/2018
Victor E. VERIFIED CUSTOMER
Hugo was great
10/11/2018
Lauren M. VERIFIED CUSTOMER
She was very thorough and professional.
10/11/2018
CATRINA G. VERIFIED CUSTOMER
There is something wonderful about this place, every employee there that I have spoken or dealt with goes above and beyond for their customer. Alex was one of them for me on this day, Thank You Alex Tissot for all that you were able to do for my daughters car.
10/11/2018
Joseph C. VERIFIED CUSTOMER
Great team work. Thanks for keeping me informed.
10/10/2018
In K. VERIFIED CUSTOMER
Did everything clear and accommodating to my need.
10/10/2018
Christopher V. VERIFIED CUSTOMER
I was disappointed that I had to escalate my concerns related to the deflation of my newly purchased tire from your service department. Upon escalating my concerns, Mr. Rosales appeared frustrated and bothered as evidenced by him relaying that the service department was busy, and that the dealership was not liable for the newly deflated tire (a tire that was purchased from your dealership, and immediately deflated within 30 minutes of departing from Buena Park service department).
Perhaps, the dealership should re-examine the assigned ratio of appointments to their service advisors, as this would prevent an advisor from feeling frustrated or overwhelmed with work, thus impacting overall customer satisfaction.
Best,
Christopher V
10/10/2018
JOSEPH M. VERIFIED CUSTOMER
It was a pleasure to be assisted by Tony Lagos! It is very apparent he takes pride in customers and provides nothing but honest and world class customer service skills
10/10/2018
Maylo B. VERIFIED CUSTOMER
Posted in Google map review."Tony Lagos is the best service agent I have ever encountered. My first day at Buena Park Honda was initially horrible due to an hour wait until Tony came put us at ease with his excellent customer service. He explained in detail and simple terms what our 2018 Ridgeline needs and how important these maintenance are. Thanks Tony. We will definitely see you again next time our maintenance light comes up."
10/10/2018
Thuy N. VERIFIED CUSTOMER
Joanne is very helpful. I am happy that my car was service with her. Thank a lot for your help.
10/10/2018
David K. VERIFIED CUSTOMER
I had an appointment at diamond Honda for an emission recall and when I came the repair tech was very rude and said they were too busy to assist me. David Rosales on the other hand was very respectful and helped me get my recall done in less than an hour! I would highly recommend David and Buena Park Honda to all my friends.
10/10/2018
Stephanie M. VERIFIED CUSTOMER
Great service
10/10/2018
Meagan D. VERIFIED CUSTOMER
Amazing customer service. Friendly and helpful.
10/9/2018
Janet F. VERIFIED CUSTOMER
Brian was excellent very happy ????
10/9/2018
Lilia M. VERIFIED CUSTOMER
Yes, after a couple discussions concerning our overall experience, everyone agreed and we were very happy for way things ended. Thank you for time, Oscar!