I had a 10:00 appointment for maintenance. I got there at 9:35 knowing that there are not enough service writers in the drive up. There were 3 sometimes 4 guys in uniform standing around talking while there was only 1 taking information from customers. At 10:00 I went in to tell them I had a 10:00 appointment today and why wasn’t there more people taking care of customers. It wasn’t until 10:16 that someone came to start taking my information. Then to have the guy inside tell me he wouldn’t buy a lease car which is what I purchased; not impressed.
9/18/2018
MILENA G. VERIFIED CUSTOMER
Everything was great!
9/18/2018
Chris K. VERIFIED CUSTOMER
excellent job done?thank you
9/18/2018
Shivani P. VERIFIED CUSTOMER
I appreciated the quick service,the great customer service from the service advisor and the shuttle driver. However, I was notified via text that my car would be ready in 20 minutes it had been washed. I arrive to pick up my car nearly an hour later and it was not washed. I was not able to wait any additional time at the dealership therefore I left with it as it was.
9/18/2018
Sen L. VERIFIED CUSTOMER
Very happy with my CRV serviced this morning.
9/18/2018
JOAHNA A. VERIFIED CUSTOMER
Thank you so much
9/17/2018
Jesus A. VERIFIED CUSTOMER
Best service by far
9/17/2018
Jennifer A. VERIFIED CUSTOMER
Amazing
9/17/2018
Stephanie T. VERIFIED CUSTOMER
Awesome service!
9/17/2018
Trudy M. VERIFIED CUSTOMER
Calling your service is awful! Took two days for someone to return my phone calls just to make an appt.finally did it on line, but never got a confirmation.was unable to talk to the service writer until my car was done.i also found there is a piece missing from my dash.see you tomorrow.
9/17/2018
Matt L. VERIFIED CUSTOMER
Thanks for your service.
9/17/2018
Yariza A. VERIFIED CUSTOMER
My oil change was not done on the day of my appointment. Then they took 30 minutes to find my keys on the next day when I went to pick it up:
9/17/2018
Mike K. VERIFIED CUSTOMER
Very friendly
They are true professional
9/17/2018
Glenn K. VERIFIED CUSTOMER
Tony was great!!
9/16/2018
Brian D. VERIFIED CUSTOMER
Thanks for taking care of our Oddesy
9/16/2018
Deborah R. VERIFIED CUSTOMER
So thankful to have Giovanni, as our service advisor. He always gives the personal touch and alway, always delivers!!! Thank you!!!
9/16/2018
Cynthia H. VERIFIED CUSTOMER
Hugo went above and beyond! I would trust Hugo again with my car
9/16/2018
Annette W. VERIFIED CUSTOMER
I received new scratches on my car, there are still the same scratches on my car that were not taken care of. Also my ivory seats were dirty from one of your guys not protecting my seat with plastic. I’m very unhappy with the service I received. I’m auspice to take there again to get my seat cleaned, but I’m scared it will be worse. I really would like a brand new car without scratches on it.