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Real Reviews from VERIFIED CUSTOMERS
Kris Y. VERIFIED CUSTOMER
David was professional and well mannered.
9/11/2018
NEIDRA J. VERIFIED CUSTOMER
Thank you Honda Team I was very satisfied with service
9/11/2018
Kyung L. VERIFIED CUSTOMER
I'm really satisfied with Brian's sincer service. Thank you.
9/11/2018
Ruben A. VERIFIED CUSTOMER
DAvid Rosales was very accommodating and professional! Enjoyed my conversation with him and will be returning :)
9/11/2018
Elias H. VERIFIED CUSTOMER
took over 45 minutes to get my car in even though i had appointment. guys who doing the intake take too long. abut 1 car every 15 minutes
9/10/2018
Malinda C. VERIFIED CUSTOMER
Joanne was very nice. She answered all of my questions and made sure I left Honda satisfied.. I will be sure to always schedule a appt with her. Thank you Joanne!!
9/10/2018
Ruth P. VERIFIED CUSTOMER
We will forever be loyal to Honda BP - especially with David Rosales.
9/9/2018
Diana R. VERIFIED CUSTOMER
Joanne was amazing and has excellent customer service skills. Made me feel right at home! Kept me updated about my car throughout the whole process
9/9/2018
Claudia G. VERIFIED CUSTOMER
Joanne was great! Very friendly and efficient
9/9/2018
HEIDI B. VERIFIED CUSTOMER
Very helpful and got all job done.
9/9/2018
Ildefonso D. VERIFIED CUSTOMER
Eugene was very friendly & helpful. Keep up the good job.
9/9/2018
Rocio E. VERIFIED CUSTOMER
He was very attentive and helpful with my car needs. Kindly appreciated.
9/9/2018
TINA J. VERIFIED CUSTOMER
He is an excellent employee.
9/8/2018
Timothy S. VERIFIED CUSTOMER
Brian was excellent in helping me with my car corcerns. He made sure nothing was missed and I didn’t get overcharged on the repairs that my car required.
9/8/2018
Benjamin I. VERIFIED CUSTOMER
Tony Lagos was initially very helpful when he first initiated the service. I know he means well and wants to serve my needs well. My 2018 Accord Touring had only 3,000 miles and it was time to get an oil change and tire rotation. When they finished I was shown a piece of paper that everything was accomplished . When I left the dealership and I was not even 5 minutes away the oil lamp and wrench picture showed and tire pressure saying low showed. I got worried and had to cancel my appointment with my patient who I was scheduled to visit. I went back to the dealership and told them my problem. Lagos said I may have driven on the street with a nail. I responded by saying “after just a few minutes away ?” You would think that as a loyal customer ( my husband drives an Odyssey, this is my second Accord and both my kids have Civics)we should have given this kind of response” man let us check on it and we are sorry we failed to push the reset button. I went and reported to the service manager who was very cocky by accusing me right away when I was explaining to him and reprimanded me by saying I was yelling at him. That made me more upset being accused that way as I never intended to yell at him.. I am a 70 year old woman and I demand more respect than what this individual has demonstrated to me. He shouldn’t be in that position if he is that proud.i was very disappointed and told my family not to go back to Honda Buena Park which we have patronized for years. Look at our record in that establishment. Pls talk to your people how to do business properly and show respect to your customer s. Thank you. I am Vida Isip, wife of Benjamin and Christian and Catherine are our kids.
9/8/2018
Lan T. VERIFIED CUSTOMER
I'm very happy with the great service from Giovanni and the Mechanic person that preformed on my car. Thank you all so much! ~ Lan
9/8/2018
Patricia U. VERIFIED CUSTOMER
Alex & Hugo were helpful. My car was there 2 days this time. I have brought it in many times since the oil change in May.
9/8/2018
Antony S. VERIFIED CUSTOMER
I am pleased with the job and the service given to me. Specially from Giovanni Rubio.
9/8/2018
HELEN J. VERIFIED CUSTOMER
Alex was very helpful and provided excellent service. I would go back to Buena Park Honda for future needs and services. Thanks!
9/7/2018
Erica V. VERIFIED CUSTOMER
Tony suggested some additional routine maintenance for my 2015 fit. I was suspicious at first because I have had bad experiences with other non Honda mechanics. But the staff answered my follow up questions thoroughly and I was not really happy with how the car was sounding. It was running well but not quite as well as when I first got it. I figured it was worth following his suggestions and I'm glad I did. Car sounds and feels way better. Very happy with the results and polite service. Thanks
9/7/2018