Eugene was amazing. Knowledgeable, funny. Explained things clearly and ran seveeal scenarios to help me decide things. He went above and beyond and did a great job at making me feel at ease about the care given to my car
2/27/2020
Elizabeth Q. VERIFIED CUSTOMER
Alejandro was very sweet and informative for everything I needed to know to service my car
2/26/2020
Aaron G. VERIFIED CUSTOMER
Joanne was incredibly nice and was able to get my car started and finished quickly. The only issue was that her computer was disconnecting from the internet which slowed her down. I was frustrated for her but she was apologetic about the circumstance with the connection. Hopefully it gets fixed for her. She was amazing though!
2/26/2020
Cathy D. VERIFIED CUSTOMER
I dont know who he is
2/26/2020
Jack C. VERIFIED CUSTOMER
Top notch service
Very helpful.
2/26/2020
Nancy A. VERIFIED CUSTOMER
Mr McCoy Was very respectful and helpful he did his job with a lot of knowledge. I was completely satisfied with the service I got from him.
2/26/2020
Claudia G. VERIFIED CUSTOMER
Eugene was very knowledgeable and helpful!!!
2/26/2020
DANIEL X. VERIFIED CUSTOMER
Eugene (service advisor) was very nice and competent. Congratulations!
2/25/2020
STEVEN H. VERIFIED CUSTOMER
Excellent (Alma) representative
2/25/2020
Yvonne L. VERIFIED CUSTOMER
This service department was the cleanest service department I've ever seen. It's very well kept and everyone is very curtious.
2/25/2020
Reilly D. VERIFIED CUSTOMER
Alma and the other staff was professional and friendly
2/25/2020
WENDY M. VERIFIED CUSTOMER
Kurtis Hwang was patient and detail oriented which made me feel like I was his only customer! The car was ready in the time frame he gave me and he called and texted as promised when the car was ready. Additionally he was kind.
2/25/2020
Kenneth P. VERIFIED CUSTOMER
Kurtis and the others that we dealt with were great! We were greeted quickly, there was no wait, and Kurtis kept us informed throughout the morning. The vehicle was ready quickly. Thank you, Kurtis!
2/25/2020
Ana A. VERIFIED CUSTOMER
Alma was extremely kind and helpful to me this morning. Answered all my questions, explained what the techs would be doing and kept me up to date while I was there. I was there at 7 a.m., most of the workers are just waking up. Alma was on spot, ready to work and be helpful. Thanks Alma, you made my day.
Ana
2/25/2020
Julia N. VERIFIED CUSTOMER
I went in only an oil change. I made it completely clear that’s all I wanted. I was told I needed a filter. I assumed it was a new oil filter. However it ended up being an engine filter. The communication between my service writer and I was terrible. In the beginning of my visit I stated I needed a clip replaced on my door. After my car was done that issue was completely ignored. The women who first greats you is also extremely rude. Overall my experience was terrible.
2/25/2020
Magdy N. VERIFIED CUSTOMER
I didn't feel they check my car at all, like Airfilter need to change & they said no !!!! The recommendations doesn't make any sense !!! & no price for that !! How I know how much will cost me?
2/24/2020
Roslynn P. VERIFIED CUSTOMER
Joanne was excellent. Your dealer prices for certain parts I requested quotes on were quite high. I was also disappointed that the car wash has been temporarily discontinued (although as I sat in the dealership, I noticed/overheard a lot of people whose cars were being washed. But none of this was Joanne’s doing, and she was excellent to work with. I felt I got great information and service from her.
2/24/2020
Sooyeon K. VERIFIED CUSTOMER
Your service was convenience and satisfaction to me.
Thank you.