I thank Mr. Eugene McCoy for taking the time and explaining every thing very politely. When some other work needed to be done on the car, Eugene called me on the phone and explained the extra work that had to be done with the cost. The work was finished on time.
2/17/2020
EDDIE C. VERIFIED CUSTOMER
The sales manager Hamid was great to deal with. I was looking at the used car from carguru but did not like the condition. Hamid then introduced me on a new one instead and the purchase was quiet smooth.
2/16/2020
Zachary V. VERIFIED CUSTOMER
Gene was very informative and professional.
2/16/2020
Emily B. VERIFIED CUSTOMER
Loved Joanne’s amazing customer service. She is so helpful and sweet! Thank you so much!
2/16/2020
Joel M. VERIFIED CUSTOMER
Kurtis changed my mind about Buena Park Honda. Guy’s excellent!
After the complimentary multi point inspection, my service advisor informed me that they found a leak under the engine that is in need of immediate attention/service. I asked where it is coming from but she said further inspection is needed and she proceeded to stamp the paper “refused/reject”. I did not refused, she did not offer me anything to have the leak fixed. I was willing to wait instead she told me to have another appointment for it. What is the point of doing that inspection if you guys don’t try to fix it if problems were found especially if it was marked “needs immediate attention”? I am very busy with my work schedule that I don’t have time to come back other day.
2/16/2020
Monaliza H. VERIFIED CUSTOMER
I am very pleased all the time with Joanne Martinez. My car and I are very well taken card of.
2/16/2020
Enrique A. VERIFIED CUSTOMER
Joanne has a great personality. She made me feel welcomed from beginning to end.
2/16/2020
Roya G. VERIFIED CUSTOMER
A very good experience. Alex took care of us and updated us with the progress of the car throughout the day. The other advisor that helped me because Alex was with another customer was also very helpful and friendly as was the cashier. I will continue to use Buena Park Honda service dept. for both my Honda’s.
2/16/2020
Maria M. VERIFIED CUSTOMER
As always a pleasure!
2/16/2020
Kacey V. VERIFIED CUSTOMER
Tony was very professional and very formative.
2/15/2020
Patricia S. VERIFIED CUSTOMER
Service was great
2/15/2020
Lisa B. VERIFIED CUSTOMER
We brought the Honda in for an oil change and tire rotation & ended up having a brake flush. Not sure why this was suggested. It was not mentioned in the mailer
For the oil change and tire rotation.
2/15/2020
DONNA B. VERIFIED CUSTOMER
He service attitude was excellent. He clearly explained what needed to be done and kept us informed of the status in a timely manner.
2/15/2020
Huang H. VERIFIED CUSTOMER
Kurtis did great Job with my recall !
Thanks to Kurtis.
2/15/2020
Michelle M. VERIFIED CUSTOMER
Great customer service
2/15/2020
JOSE A. VERIFIED CUSTOMER
Muy buen servicio gracias Honda ????????
2/14/2020
Shirley D. VERIFIED CUSTOMER
Joanne Martinez was very helpful yesterday with everything pertaining to my Honda h r v 2017 she’s the best will be back an I will request her next time thanks