Alma was so helpful in servicing my car. I felt very taken care of and service was fast and efficient. I appreciated her.
1/15/2020
Norma L. VERIFIED CUSTOMER
She was amazing,wih the nicest attitude since the very beggining, we even joke and everything and my car was service super fast. Thank you and Joanne keep always that attitude ur awesome.
1/15/2020
Carolyn A. VERIFIED CUSTOMER
My questions were answered. The work was finished speedily. I was kept informed of any other problems.
1/15/2020
Ronnie C. VERIFIED CUSTOMER
Alma was very accommodating. I explained that I had a meeting and would appreciate all she could do to expedite my B1 service on my Accord. She was very pleasant and made my service go smoothly. It was the first time I felt I was being an important customer. You need more CSR like Alma. Her pleasant treatment will make me more apt to return.
RC
1/15/2020
Susan H. VERIFIED CUSTOMER
Knowledgeable helpful staff
1/15/2020
Staci B. VERIFIED CUSTOMER
Mr Lagos was great! He explained everything to me. I really appreciate it
1/15/2020
Karen H. VERIFIED CUSTOMER
Excellent service again! Tony Lago is so courteous and professional.
1/15/2020
Claudia F. VERIFIED CUSTOMER
Excellent customer service!
1/15/2020
Tracy R. VERIFIED CUSTOMER
Excellent service and always professional. Thank you.
1/14/2020
Pritish D. VERIFIED CUSTOMER
Awesome service. Tony helped me explain what is already serviced and what is needed for my car.
1/14/2020
Esther E. VERIFIED CUSTOMER
Excellent customer service,from Alma thank you.
1/14/2020
Mary C. VERIFIED CUSTOMER
Mr. Tony Lagos was very professional, informative, helpful, and kind. However, he was not the service advisor who was originally assigned to me. It was Alma, and she accidentally and unknowing herself switched me to Tony due to an error in her paperwork. Not only that, she kept asking my name and had a hard time understanding my concerns about my car. It seemed like she did not know what I was talking about regarding the part of the car and its function, in my case the hubcaps. She did not apologize for her mistake of accidentally switching me over to Tony even though I had a much better experience with his positive attitude and knowledge about cars. Lastly, she sent me out saying that my car was ready but I waited quite a while since in fact my car was not out and ready to go.
1/14/2020
MARYGRACE V. VERIFIED CUSTOMER
He was very accomodating and friendly. He knows how listen to his customer.
1/14/2020
Angelica D. VERIFIED CUSTOMER
Tony was very nice and kept me informed about my car. It was a pleasure dealing with him.
1/14/2020
Carla H. VERIFIED CUSTOMER
Tony Lagos was very helpful and informed, I really appreciated his honest assessment.
1/14/2020
Nick C. VERIFIED CUSTOMER
Joanne was very kind, knowledgeable , and very professional! What a great job she did in servicing my pilot. Thanks again????????
1/14/2020
Crystal L. VERIFIED CUSTOMER
Jonathan provided great customer service. He has the interpersonal skills that allow customers to confide in him. He provided honest information and advice on the needs of my vehicle and explained why he believed certain maintenance items should be done. I left feeling confident that my vehicle would run smoothly. Thank you, Jonathan.
1/14/2020
Daniel G. VERIFIED CUSTOMER
Jonathan Vera provided excellent costumer service!