Excellent communication and exceeded my expectations!!! Thank you Frank!!!
1/8/2020
Ivan C. VERIFIED CUSTOMER
Fast and courteous service, thank you!
1/8/2020
Alex L. VERIFIED CUSTOMER
Her pleasant demeanor and friendliness provides customers like me assurance that the service we are getting are the best we can have. That is why I have come back to Honda cars and service for more than twenty years.
1/8/2020
Jose A. VERIFIED CUSTOMER
I satisfied with alma alba service she is very nice
1/8/2020
**** C. VERIFIED CUSTOMER
Frank Gomez was very professional and attentive to all my concerns. Will be coming back to get my car serviced.
1/8/2020
CORIN W. VERIFIED CUSTOMER
Very thorough and helpful, kept me informed every step of the way
1/8/2020
Timothy K. VERIFIED CUSTOMER
The latch on my 2018 fit is still faulty.. I've made 3 attempts to get this issue resolved.. I want the tailgate to operate as I was told it would at the point of sale.. And as the owner's guide says on page 36 paragraph 2. ! Service director OSCAR ****need to correct this problem .. Timothy K
1/8/2020
CHARLES M. VERIFIED CUSTOMER
Kurtis was outstanding, I was received and my car
right on time. 8:00 AM appointment that I set up.
I was treated with respect and courtesy in my automobile
analysis was explained satisfactorily.
Special kudos to “Justo” your courtesy driver..I really
appreciate the Drive home service while waiting for car
work to be done.
Sincerely,
CHARLES M
1/8/2020
Peter M. VERIFIED CUSTOMER
Thank you for the service
1/8/2020
Kenneth L. VERIFIED CUSTOMER
Joanne was an excellent service representative
1/8/2020
Jarrett C. VERIFIED CUSTOMER
I would have liked estimates for the recommendations included in the report. But Joanne was very helpful
1/8/2020
Cara P. VERIFIED CUSTOMER
Worst service I have ever experienced at Honda. My family and I have been loyal customers for over 20 years and rather than getting the quality service that they promise, I got the complete opposite. Horrible service and inappropriate attitude from not only Eugene, but also from Joanne and Oscar, the service manager. After my lease is over I do not expect to repurchase another car from Honda again.
1/7/2020
Enrico B. VERIFIED CUSTOMER
Here is very knowledgeable in some aspects of my car.he help to all of my questions and give a direct answer without any doubts. I always do my Service in Buena park Honda dealer. From my Odyssey and Now passports.also my grandchildren Honda. I never thought in this dealer that there is a service adviser that is more concern about the owner's perspective. He will listen to your complaint about the car and he explained to you what is the best option, and Save Money.his quality of customer service beyond my expectations. So I’m great full that he was my service advisor every time I visit Buena Park Honda .he is an asset to your dealership.
1/7/2020
Joel M. VERIFIED CUSTOMER
people are propetional i get a good service excellent
1/7/2020
PAMELA C. VERIFIED CUSTOMER
The service provided was outstanding. Joanne was very personable and friendly. The time she said it would take was exactly as she said, even 10 minutes sooner than expected. I have recommended your dealership to a friend and she bought a Honda Pilot. Keep up the good work.
1/7/2020
Julian V. VERIFIED CUSTOMER
Frank gomez did above and beyond , thanks to you frank