Tony was very nice , kept me in the loop
Very professional. I will certainly ask for him when my vehicle need. Service
Thank you Tony L
11/17/2019
Crystal M. VERIFIED CUSTOMER
Gene was great. He treated me with respect and made sure I was satisfied.
11/17/2019
Angel V. VERIFIED CUSTOMER
I brought a coupon from Honda BP. It was not honored as it read $39.99 for oil change. I brought other two coupons from other Honda dealers around BP and they were not honored either. Then I remembered why I had to go buy my Honda at another dealer far from my city dealer. Buena Park Honda is way way too picky when it comes to wanting customers satisfied. Too sad I will have to take my car to be serviced somewhere else. Other dealers around me honor each other’s HONDA coupons. I came in thinking I was going to pay $39.99 plus taxes and I ended up paying $56 and change. Jonathan did his job This was I truly believe this is a MANAGEMENT decision. Nancy Vanegas. ****-****-xxxx
11/17/2019
Severino D. VERIFIED CUSTOMER
Excellent service. More power to the management and staff for a job well done.
11/17/2019
Muhammed Y. VERIFIED CUSTOMER
Hugo was great thanks for the help
11/17/2019
Maritel T. VERIFIED CUSTOMER
Mr. Lagos was very courteous, friendly, and professional.
11/17/2019
Danny K. VERIFIED CUSTOMER
Tony was very helpful and made the visit pleasant. He is a great representative of your dealership!
11/17/2019
Yolanda M. VERIFIED CUSTOMER
I received excellent service, thank you.
11/16/2019
Steven E. VERIFIED CUSTOMER
Thanks for providing excellent customer service
11/16/2019
Charles B. VERIFIED CUSTOMER
Gene my service advisor was amazing. Very personable and communicative.
However, your line management leaves something to be desired. I set up an appointment for 8am today and arrived at 7:50am. The person who was assigning advisors had not one, but two available advisors and assigned them to walk in customers.
I didn’t get a service advisor until 8:10am. So I was on time but because of the way the person managing the line, your advisor was late.
Hopefully you guys figure this out for next time.
Again, Gene was awesome. No complaints about him.
11/16/2019
Seokdoo Y. VERIFIED CUSTOMER
Great service
11/16/2019
Luis B. VERIFIED CUSTOMER
Honestly!! The service is always amazing!! I feel like every time I go to Buena Park Honda! They are always willing to help me out!! Also Joanne Martinez is amazing!! She knows her stuff! And makes the whole process of deciding on what you need to do to the car so much easier and actually explains a lot of it!
11/16/2019
Joann M. VERIFIED CUSTOMER
Satisfied with Hugo Novoa he explain everything that was being done to my car and explain why the work should be done.
11/16/2019
Mary B. VERIFIED CUSTOMER
Very good service!
11/16/2019
April C. VERIFIED CUSTOMER
Jonathan Vera was very kind and courteous. I received Excellent service at Buena Park Honda.
Thank You
11/16/2019
Amanda P. VERIFIED CUSTOMER
My fiance waited an additional hour and a half to pick up my vehicle after being told it would be ready in 20mins because someone forgot to call him back and let him know it was ready. A shuttle did not pick him up and he had to pay for an uber to get my vehicle. Not satisfied. My vehicle appointment was at 10:20am. My vehicle wasn't picked up until close to 2p.
11/16/2019
Sandra M. VERIFIED CUSTOMER
Alma was very friendly and helpful.
11/16/2019
Joanna B. VERIFIED CUSTOMER
Was a very great experience, everything was well organized. Everyone was extremely nice! The service was fast! I greatly appreciate everyone there! Thank you!
11/15/2019
Donna M. VERIFIED CUSTOMER
Joanne is personable, and knowledgeable. I am very pleased with the quality of service received from Buena Park Honda and my service rep Joann and service manager Oscar.
11/15/2019
Karen P. VERIFIED CUSTOMER
Eugene is very thorough, patient and kind. He is also very friendly and knowledgeable.