He was very nice and gave all the informations that I needed. He showed my kids the play area.
10/11/2019
Heesuk P. VERIFIED CUSTOMER
They fixed my sun visor but, they are messed up too i was unhappy with that so, they gonna change again my vehicle when part is coming at the dealer shop. She’ll call me around next week. Thank you
10/11/2019
Ilana H. VERIFIED CUSTOMER
Joanne was knowledgeable, kind and super helpful. All the service team members I interacted with were great. Very helpful and accommodating.
10/11/2019
Jessica D. VERIFIED CUSTOMER
Thank you so much for your help always!
10/10/2019
Vince P. VERIFIED CUSTOMER
Very. Good!
10/10/2019
Brent W. VERIFIED CUSTOMER
This was my first visit to Buena Park Honda. Andy Tran was responsible for making it a good experience. Andy answered all my questions and was very professional. I will be back.
10/10/2019
Lina G. VERIFIED CUSTOMER
Great service
10/10/2019
Rachel G. VERIFIED CUSTOMER
Jonathon was very helpful and kept me up to date with the service of my vehicle.
10/10/2019
Antonio M. VERIFIED CUSTOMER
I took my vehicle on Saturday October 5 and the person in charge didn’t want to do the service. He says I can’t leave my vehicle there. And that’s something I do all the time..I was not happy at all . My wife had to come back on Tuesday to have it service. I saw Your employees giving priority to where they make money. And mine you guys do the service for free. Because the guaranty. But your person was rude. Thanks B P Honda.
10/10/2019
Gustavo T. VERIFIED CUSTOMER
Fair price and repaired in the time promised.
10/10/2019
Steve G. VERIFIED CUSTOMER
I ended up calling the BP Honda main number to get to the Service Dept. on 2 of my calls the phone wasn’t answered after about 20 rings. I called the 3rd time since I didn’t get a response to my text asking the status of my car for about 40 minutes. It also took at least 10 minutes for my car to be brought to the delivery area after all my paperwork with the Cashier had been completed
Service advisor told me there was a computer issues in Service that prevent installation of the Infotainment system update (mine has crashed twice in 5 months). He suggested I go to another dealer (Honda World or Downey Honda) to get the update. Truthfully, I’m not impressed and good chance I’ll go to another dealer for my next service
10/10/2019
Sarah Y. VERIFIED CUSTOMER
I love the shuttle system and honda care. I did not waste any time at the service center. GOOD JOB.
10/10/2019
Jewel G. VERIFIED CUSTOMER
He was great
10/10/2019
Crystal D. VERIFIED CUSTOMER
Very professional..very helpful..very kind.. i was very pleased with joanne Martinez
10/9/2019
Juan M. VERIFIED CUSTOMER
Came to the dealership to get a problem fixed and paid for a diagnosis that did not solve my problem.
10/9/2019
Ed C. VERIFIED CUSTOMER
Perfect
10/9/2019
Anayely A. VERIFIED CUSTOMER
This process was fast, and pleasant for me. Went in as a walk in and they took me right in and got the job done. Everything was explained clearly. Thank you Joana for the pleasant service.