Quick to assist, Tim was exceptional, updated me and kept me informed of the assessment and progress of my car maintenance. Tim was patient and answered all my questions.
5/11/2022
Tom V. VERIFIED CUSTOMER
Evan did a great job
5/11/2022
ERNEST S. VERIFIED CUSTOMER
I’ll expect your survey.
5/11/2022
LORI F. VERIFIED CUSTOMER
Tim Rau is always professional, efficient and friendly. He makes the service experience at Lexus a pleasure.
5/11/2022
ROB WEISS. VERIFIED CUSTOMER
Ronnie was great
5/11/2022
PHILLIP G. VERIFIED CUSTOMER
No probs
5/11/2022
JEAN H. VERIFIED CUSTOMER
Took way longer than expected. This was just initial 5000 inspection yet it took 1:30 … so long that I had to leave before they could wash my car. It was almost as if I had not made an appt which I did
My first 5000 and 10000 mike services were supposed to be free, and this initial 5000 was free, but I definitely felt like I was trying to be upsold with additional services.
I went to this one because I had great service upon purchase of the vehicle. But will try another Lexus location for next service.
5/11/2022
Mary A. VERIFIED CUSTOMER
Took extra days to make new car keys. Evan was fine. Not his fault
5/10/2022
STEVEN M. VERIFIED CUSTOMER
RGD was extremely helpful and was able to get me an appointment and same day when I had a flat tire.
5/10/2022
LARRY L. VERIFIED CUSTOMER
Give Scott Monge a raise
5/10/2022
STEPHEN M. VERIFIED CUSTOMER
Lexus customer service is outstanding. The employees are friendly and they get you in & out quickly.
5/10/2022
Sandy T. VERIFIED CUSTOMER
Very pleasant employee.
5/10/2022
JOHN C. VERIFIED CUSTOMER
Always pleasant honest and clean.
5/10/2022
Allen M. VERIFIED CUSTOMER
Easy, friendly and professional.
5/10/2022
Michael M. VERIFIED CUSTOMER
Hassan is sincerely the most professional, patient, knowledgeable and appreciative service provider and overall person I have encountered in a long time. His service is what will keep customers returning to South County Lexus!
5/9/2022
Robert B. VERIFIED CUSTOMER
Service done on time as promised.
5/8/2022
ANTONETTE D. VERIFIED CUSTOMER
Hassan was nice and helpful
5/8/2022
Li Z. VERIFIED CUSTOMER
good service?nice personal.
5/8/2022
GUOYUAN W. VERIFIED CUSTOMER
RDG is friendly but I was not convinced on some of the service he suggested. It is not very consistent with what I learnt from my last major maintenance.