My service coordinator Rgd, was professional, informative and timely. I could not ask for more. Thus why u ONLY get my car serviced @ the Mission Viejo location!!!!
4/30/2022
Terre T. VERIFIED CUSTOMER
Tim Rau has been my service manager and takes such great care with making sure I understand exactly what my car needs n listens to my needs. He keeps me updated on car service status. Very personable and great customer focus!
4/30/2022
MARK S. VERIFIED CUSTOMER
2 hours for an oil change is too long to wait
4/30/2022
Carole P. VERIFIED CUSTOMER
I adore going to Lexus for my car ooo thanks for the
4/29/2022
Donald G. VERIFIED CUSTOMER
Great service from RGD
4/29/2022
Meenal D. VERIFIED CUSTOMER
Really happy with your service. Thank you so much!
4/29/2022
Kandiah A. VERIFIED CUSTOMER
Hassan is very friendly and attentive and polite. Pleasure to work with
4/29/2022
Catherine F. VERIFIED CUSTOMER
As always Evan provided great customer service. Thank you!
4/29/2022
Robin K. VERIFIED CUSTOMER
Excellent service and friendly personnel
4/29/2022
Jack C. VERIFIED CUSTOMER
Scott, who took the car from me, was not there to give it back to me. The young man who gave it back to me was unable to answer any questions. This is my wife’s car & this was her first service. It would have been nice to have Scott there to answer questions.
4/29/2022
Emily Jane. VERIFIED CUSTOMER
Helpful and fun!
4/29/2022
Alan K. VERIFIED CUSTOMER
Work was done timely, I was told what was being done, the price, they were ready for me… and I had a loan car to leave during the service.
4/29/2022
Dawn W. VERIFIED CUSTOMER
Great job, good service. Loved the ES 350 Loaner car, what a nice ride! Thank you, Lexus.
4/29/2022
Jeff And. VERIFIED CUSTOMER
Scott is friendly and smart and took time with me to discuss what Is best for my auto service. He’s also got a great sense of humor :)
4/29/2022
Maria L. VERIFIED CUSTOMER
RGD is my service consultant. He’s great!
4/28/2022
Martha S. VERIFIED CUSTOMER
Scott Monge is my service advisor and is the beer. Gus, the valet manager is also invaluable
4/28/2022
Nolberto V. VERIFIED CUSTOMER
Great service, what more can you ask for.
4/28/2022
Ray T. VERIFIED CUSTOMER
Great Service! Friendly faces always smiling!
Great vibe every time I come in!