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Real Reviews from VERIFIED CUSTOMERS
Beverley R. VERIFIED CUSTOMER
Satisfied the service
3/10/2023
Dennis S. VERIFIED CUSTOMER
Everything was professional . Outstanding service!
3/10/2023
Paul C. VERIFIED CUSTOMER
Evan is 5 star employee.
3/10/2023
Jim C. VERIFIED CUSTOMER
Hassan was very helpful. I worked with him several times now and I can always count on him. I’m grateful that Lexus has him to help with my auto needs.
3/10/2023
Jennifer F. VERIFIED CUSTOMER
I received great customer service upon pulling up and being greeted and checked in by service dept. Great service continued with Evan, who kept me informed of the work needed on my car and who explained the process. I really appreciated it.
3/10/2023
Diane N. VERIFIED CUSTOMER
Appreciate Ronnie's help, his clear communications and his keeping me informed of findings and recommendations during the car's inspection.
3/10/2023
Nazih B. VERIFIED CUSTOMER
Hassan does a great job keeping me updated on the service.
3/10/2023
Frederick B. VERIFIED CUSTOMER
Fantastic by Daven!
3/9/2023
Porter G. VERIFIED CUSTOMER
Y
3/9/2023
Linda F. VERIFIED CUSTOMER
Always a great experience! Tim Rau is professional and I know that he will take care of everything we need.
3/9/2023
David S. VERIFIED CUSTOMER
RGD always provides excellent service! Thank you. Unrelated to service comment - as a loyal LT Lexus owner, I actually dislike the name spelled out on your new models. I think the emblem on an identifiable and unique (just like other luxury brands - Mercedes, BMW, Audi etc..). Please bring back the Lexus “L” emblem.
3/9/2023
Diana P. VERIFIED CUSTOMER
I came in for my 60,000 mile 60 point checkup for my ES350. I turned on car today, the morning after service, and navigation system is stuck. The radio cannot be turned on. Both worked fine before I brought car in for service. Who completes the 60 point check off list? This leads me to wonder what else was not checked and/or repaired on my car.
3/9/2023
Nemat A. VERIFIED CUSTOMER
What is a grate experience I am willing to answer all the questions. Thank you for the service.
3/9/2023
James T. VERIFIED CUSTOMER
Gavin is a tribute to your dealership and makes a difference between ordinary service and exceptional service
3/9/2023
Arnold E. VERIFIED CUSTOMER
It was excellent, no complaints
3/9/2023
Michael M. VERIFIED CUSTOMER
Excellent service thanks
3/9/2023
Radu D. VERIFIED CUSTOMER
The customer provided by Hassan is out of this world!
3/9/2023
Yi D. VERIFIED CUSTOMER
very good services?Thanks
3/9/2023
Fatima H. VERIFIED CUSTOMER
They are so friendly n on time
3/9/2023
Karen M. VERIFIED CUSTOMER
HASSAN was a 10! Wow! Courteous, explained everything in detail, AND PROACTIVE about getting what I needed covered. South County Lexus has my business. PS YES, price matters. Called Newport and Tustin- your oil change was cheaper. So glad I traveled a little further. Totally worth it!
3/9/2023