Ronnie C. was super nice and helpful. He listened and provided expert feedback and advice.
2/18/2023
John S. VERIFIED CUSTOMER
Evan Frykman is excellent! I always ask for him, and I am always satisfied with the terrific service at Lexus.
2/18/2023
Mike M. VERIFIED CUSTOMER
Service team was pleasant and responsive
2/18/2023
Diana B. VERIFIED CUSTOMER
Always 5 star service. Thank you.
2/18/2023
Freisleben Law. VERIFIED CUSTOMER
Hasan is a great advisor and always very helpful
2/18/2023
Benjamin H. VERIFIED CUSTOMER
Hassan is the best! Super friendly, awesome comms, and takes care of me :)
- Ben Han
2/18/2023
Thomas N. VERIFIED CUSTOMER
Hassan is always there for us and gives us exceptional service. He’s always helpful and friendly. Keep up the good work Haasan.
2/18/2023
David P. VERIFIED CUSTOMER
Thank you!
2/18/2023
David B. VERIFIED CUSTOMER
Excellent service and Hassan is a great service representative. Everything was done I asked was performed to the Lexus standards
2/17/2023
Nancy L. VERIFIED CUSTOMER
Hassan was a pleasure to deal with. He was attentive and answered all my question. Five stars to him!
2/17/2023
Richard U. VERIFIED CUSTOMER
Evan explained everything so I would understand what was going to be done. My car now runs like new. Thank You all for doing a good job. It is important I have a car I can count on everyday
Thank You again
2/17/2023
Kipton W. VERIFIED CUSTOMER
i have been a customer of mission viejo for the last ,i don't know, 20 or 30 years. i've always been impressed with the service provided by lexus, and ronnie is no exception! maybe the best ever. his personal approach, combined with a definite 'i care' attitude is exceptional, and what keeps me coning back, requesting him.
2/17/2023
Ronald H. VERIFIED CUSTOMER
Ronnie Crowe and Miguel are outstanding
2/17/2023
Douglas K. VERIFIED CUSTOMER
Awesome service as always
2/17/2023
Marilyn K. VERIFIED CUSTOMER
7 great service great service and great service advisor.
2/16/2023
Timothy W. VERIFIED CUSTOMER
Tim Rau professionally handled everything in a friendly and courteous manner.
2/16/2023
Andrea P. VERIFIED CUSTOMER
Evan kept me informed as to what needed to be done and my car was finished on time.
2/16/2023
Christopher W. VERIFIED CUSTOMER
Service receipt stated rotated tires but they were not, told the statement was just standard statement, attempted up sell of unnecessary work.
2/16/2023
Camille M. VERIFIED CUSTOMER
Good job!
2/16/2023
Charles H. VERIFIED CUSTOMER
Scott was on vacation and Ronnie was my service manager. He asked me if there were any issues with my NX and addressed to my satisfaction. The young man who was in the greeting both was cheerful and helped me find the service manager’s office because of the remodeling taking place. I hope the remodel is completed the next time I bring in my car since it’s current state is rather disturbing. At least the coffee machines were working inside.