Service was accomplished just fine. My pickup was on a Saturday when my usual advisor was not on, and the car was offered both unwashed (pretty dirty from sitting out), and with only one key. One of the service items was to duplicate the key, so someone should have noted I should be given both.
These were promptly resolved, but moves the grade to 4 stars from a possible 5.
12/4/2022
Jonathon D. VERIFIED CUSTOMER
Evan did a great job!
12/4/2022
Mary C. VERIFIED CUSTOMER
Armando was VERY polite and helpful.
12/4/2022
Mary Beth. VERIFIED CUSTOMER
My service manager was the best I've had at South County Lexus.
12/4/2022
Virgina T. VERIFIED CUSTOMER
I being with Lexus since 1991 I’m very satisfied with your service all this years. Mr. Dimopoulos of Service Dep. was professional and friendly.
Sincerely Virginia Tamayo
12/4/2022
James S. VERIFIED CUSTOMER
My Lexus is 14 years old. So they wanted to change some things that I had already done because of the mileage. It everyone was polite and efficient.
12/4/2022
Diane C. VERIFIED CUSTOMER
Evan and the team are awesome!!
12/3/2022
James H. VERIFIED CUSTOMER
Scot was friendly, helpful and professional - made my service a wonderful experience. I appreciated his communication and the loaner car.
12/3/2022
Paul M. VERIFIED CUSTOMER
Scott is great!
12/3/2022
Julie D. VERIFIED CUSTOMER
Very impressed! They honored a coupon I saw on Facebook for $50 off $100 or more. My 2002 SC430 needed about $4000 of additional work. My rep was not pushy at all when I told him I needed to wait a bit before that expense. No pressure at all. My drop off was quick and so was the pick up. I thought something was wrong with the passenger seat adjustment. Evan kindly showed me how to adjust the recline without making me feel like an idiot (LOL)!
12/3/2022
Tracey G. VERIFIED CUSTOMER
SOC Lexus provides the best service! And Scott Monge is so professional and helpful.
12/3/2022
Tippy L. VERIFIED CUSTOMER
Ted and Hassan are great to work with and so service oriented.
12/3/2022
Mark R. VERIFIED CUSTOMER
Great service experience with Ronnie Crowe. Thank you and see you next time.
12/3/2022
Elizabeth K. VERIFIED CUSTOMER
Tim was wonderful. He is a great
liaison for you and South County
Lexus
Elizabeth K
12/3/2022
Socorro A. VERIFIED CUSTOMER
As always very pleased with the service provided by Hassan.
12/3/2022
Amrish P. VERIFIED CUSTOMER
Excellent as always
12/3/2022
Sherri C. VERIFIED CUSTOMER
My service manager takes care of all specifications of what is needed in keeping me and my car safe on the road. I appreciate the attention and Lexus Service cares.
12/3/2022
George R. VERIFIED CUSTOMER
Great employees
12/2/2022
Steven S. VERIFIED CUSTOMER
Tim is a total pro and as such should be highly compensated. Employees like him are worth their weight in gold in this employment market. Hoping SC Lexus is smart enough to keep a guy like that. Thank you Tim!