They were thorough, efficient & kept me informed. Great job everyone!
1/11/2020
Jill H. VERIFIED CUSTOMER
Drew took exceptional care of us..
1/11/2020
Cecilia O. VERIFIED CUSTOMER
Everyone was wonderful, thank you to all.
1/11/2020
Barbara L. VERIFIED CUSTOMER
Fantastic service. Nathan Sim and Garrett in sales are both outstanding. They are the best ever
1/11/2020
Betty D. VERIFIED CUSTOMER
Great job! Carlos was very nice and attentive!
Came off his lunch break to take care of getting me on my way
Thanks
1/11/2020
James R. VERIFIED CUSTOMER
great service. thanks Davin
1/11/2020
Sheri L. VERIFIED CUSTOMER
Very happy with the customer service.
1/11/2020
James And. VERIFIED CUSTOMER
Daven was great as always. Overall the experience was very good and I’m happy to have my car in great working order for the year since I’m approaching 200,000 miles on my 2003 GLX 470.
Only comment for improvement is that the mechanics or person cleaning the car left a lot of dirty marks over the plastic floorboard piece that runs across the bottom of the door. Windows were not cleaned well either but these are minor issues. The difference between good and great though so I’m mentioning it. See you guys next year.
1/11/2020
Diane V. VERIFIED CUSTOMER
Superior service !!
1/11/2020
Donna D. VERIFIED CUSTOMER
Bought 4 cars and serviced our car there over a 15 year span. Ask for a 10 percent discount and found a coupon from Cerritos of Lexus wouldn’t even match. Spent 15 k at the service over the last 2 years. Last time I will be servicing at SCL.
1/11/2020
Richard U. VERIFIED CUSTOMER
Everyone I came in contact with the service of my car was helpful and very polite. Thank You All
1/11/2020
Hassan S. VERIFIED CUSTOMER
Hassan is the GOAT!!!!
1/11/2020
Chin L. VERIFIED CUSTOMER
Issac is very excellent gentleman to work with.
lee
1/11/2020
Clarence E. VERIFIED CUSTOMER
Davenport is always 5 star helpful. Thank you. e
1/10/2020
Robyn R. VERIFIED CUSTOMER
My service rep Drew understood my immediate need with a tire sensor, fit me in without an appointment. And took care of it in a timely manner. I am very pleased with his attention to customers and detail. He is s a great asset to your company!
1/10/2020
Robert J. VERIFIED CUSTOMER
$250 for a tire rotation and balancing is pretty steep but the service was good.
1/10/2020
Kelly And. VERIFIED CUSTOMER
Always a pleasure to have my service at Lexus Mission Viejo!
1/10/2020
John E. VERIFIED CUSTOMER
Everyone was very nice and I appreciate getting a loaner on very short notice but I can’t give you a 10 because no one answers the phone after 4:30
1/10/2020
Chhing H. VERIFIED CUSTOMER
Well done, Nathan Sim and the technicians.
1/10/2020
Lynn G. VERIFIED CUSTOMER
RGD was wonderful - top notch service with a smile!!