South County Lexus Auto Repair Service Center

Evan won be back. I had given up on your dealership as I was always dissatisfied. However, I decided to try again to see if things had changed and I met Evan and he has worked hard to provide the attention and service I need.

Ronnie Crowe and team are great!!

Hassan is a great service person!

Great service reps that are very co side rate of your time and very accommodating in every way. Hassan was my Service person and did a fine job. They especially helped my Invalid husband in & out of the cars and moved all His handicap equipment of walker & wheel chair. In the past Drew has men my rep equally as excellent.

Hassan is the best service manager we have ever had!

Issac was very helpful and tried his best to convince Lexus corporate that brake noise is not normal. Unfortunately Lexus refuses to remedy this issue.

Since 2006 I have been a loyal Lexus customer and I know Lexus prides themselves on great service. The service rep gave me a timeframe of 1 1/2 to 2 hours for my service to be completed.. I came back in 2 1/2 hours and the service rep was out to lunch. I asked several times a few employees to find my car and have someone sign off on the paperwork. They somehow could not find my car immediately and after a while they told me my car still had not been serviced. I tried to reach the rep by telephone but I did not get an answer at the time. Finally they gave me a loaner car which I was to return the next morning. After running my errands, I finally got home and discovered my house keys were together with my car keys. I missed my appointment that I had that evening because I could not get into my home. So I had to return to the dealership to get my car and sat in so much traffic. All the events of the day left me so stressed and the sad thing is I’m going in for major surgery in two weeks. The rep did reach out to me at the end of the day apologizing. I came to find out that service calls were overbooked for the day and I was one of the customers involved. I never complain and always have something good to say but the events that day were not great service. Sincerely, Maryann C

Nathan was great

Alway impressed with Daven. He makes the whole process professional and easy. He’s a gem.

pleasant experience

Very professional and thorough with service and attention to detail.

Issue was not resolved when I came to pickup the vehicle even though I received a call earlier that my car is ready.

I always have an excellent service experience at South County Lexus. Special thanks to my rep Daven Anthony.

Well done as always!

Hassan is always great

Tim is very thorough & patient with customer. He listens & answers very kindly. Highly recommend

Carlos was very professional and great! Your Team makes the experience very relaxing and trustworthy

Superb service from Scott and Lexus Team , as usual

I service was good . Isaac was very polite and good. But the price was extremely high. I did not and do not like the price at all.

Had a 1 pm appointment. Intial estimates were 2 hours. Took it in an hour early, but the car was not ready until 615 PM. My wife was going to wait for the car. Good thing we didn't.