Friendly and professional. Did what they said timely. Kept me informed on status.
12/11/2019
Linda B. VERIFIED CUSTOMER
Nobody called to let us know the service was done and the car was ready to be picked up.
12/11/2019
Hamid A. VERIFIED CUSTOMER
Tim was awesome. I appreciate his service.
12/11/2019
Robert K. VERIFIED CUSTOMER
Great service and always helpful and friendly staff.
12/11/2019
Brent W. VERIFIED CUSTOMER
RGD is the best????
12/11/2019
Masoud B. VERIFIED CUSTOMER
You did great
12/11/2019
Kelly C. VERIFIED CUSTOMER
Very smooth appointment! Good people, organized and on time. Thanks
12/11/2019
NANCY H. VERIFIED CUSTOMER
Scott Monge is always a pleasure to work with
12/11/2019
James G. VERIFIED CUSTOMER
Trying to convince me that a design flaw in my ultra lux es350 that cost fee 50k is ok saying "that's the way it was designed" is not becoming of Lexus of which I have owned 7 and looking for an SUV as we speak, you are a top tier dealer get on the phone with Toyota and fix the Marc Levinson sound or risk losing many loyal c u stoners Jim g
12/10/2019
Joyce Z. VERIFIED CUSTOMER
Evan was exceptional ????????
12/10/2019
Elizabeth M. VERIFIED CUSTOMER
Hassan took excellent care of me and my car runs perfectly now. I will always ask for him to help me with future service
12/10/2019
Renate T. VERIFIED CUSTOMER
Thank you for your service. Your curtesy and cocern is heartwarming. The technician(s) servicing my old car are the best.
12/10/2019
Helene B. VERIFIED CUSTOMER
450$ is too much for the simple repairs recommended. The rep was fine but going toLexus isn’t cost effective.
12/10/2019
Michael M. VERIFIED CUSTOMER
Isaac was friendly,and professional my car was ready earlier than I expected. Except experience!
12/10/2019
Wendy S. VERIFIED CUSTOMER
Great service- nice employees!
12/10/2019
Mahvash S. VERIFIED CUSTOMER
Very accommodating. Fast Curtis service
12/10/2019
Stacie G. VERIFIED CUSTOMER
A olus
12/9/2019
Jerry P. VERIFIED CUSTOMER
Excellent service from all.
12/9/2019
Douglas S. VERIFIED CUSTOMER
A very good first service experience.
12/9/2019
Alexis B. VERIFIED CUSTOMER
The reason I continually return to The Mission Viejo Lexus for service and the purchase of my cars is mainly because of Drew Jacobsen. Although he does not sell me the cars he’s responsible for my patronage. I trust him with his professionalism, efficiency and honesty. I recommend everyone I know who has a Lexus or is thinking of getting a new car to contact Drew for guidance. That’s how strongly I believe in his work ethics!!!!!