We arrived at 1pm for our appointment, and were not seen by anyone until 1:25. When someone did finally see us, he seemed confused as to why we were there, asked twice if all we needed was a Zactec application (which is what we stated when we made the appointment), and then told us they would text us when it LL the car was ready. We did not even meet to go I his office and talk, so I am unclear as to why we had to wait for so long. It seemed like the people who checked us in were disorganized, which may have been the problem.
11/3/2019
Deann S. VERIFIED CUSTOMER
Wonderful service and RGD is terrific!
11/3/2019
Russell M. VERIFIED CUSTOMER
I love South County Lexus..and my car!
11/3/2019
Jenny T. VERIFIED CUSTOMER
Daven Anthony is always patient and helpful when explaining the problems with our Lexus and the solution to solving them.
11/3/2019
Bo Y. VERIFIED CUSTOMER
Scott was great! Thank you
11/3/2019
Wally P. VERIFIED CUSTOMER
RGD has always been very helpful and I always come back to your dealership.
11/3/2019
Nancy B. VERIFIED CUSTOMER
As always 10 out of 10!
11/2/2019
Yen T. VERIFIED CUSTOMER
1. No one has called me when part arrived though adviser said “they” did try to call. I never received a call or message
2. I got my car back last night. In the morning, I was shocked seeing the **** spots on my cream colored chairs, and surrounding areas.
I always have to clean my cars each time they come back from the dealerships but this dirty is the first!
3. Your loaner cars are very dirty as well and I am comparing yours with other Lexus dealerships in CA
11/2/2019
Rick Z. VERIFIED CUSTOMER
Took very long time to get the car and got a simple issue resolved.
11/2/2019
Shahla R. VERIFIED CUSTOMER
Excellent job was done by service representative at service department I am very pleased ????
11/2/2019
Cynthia W. VERIFIED CUSTOMER
Daven is awesome! He’s really knows how to take care of his customers!
11/2/2019
Alicia G. VERIFIED CUSTOMER
awesome customer service
11/2/2019
Cindy W. VERIFIED CUSTOMER
Scott Monge always does his best for me -he is efficient, articulate, friendly & gives me fast service & makes me feel special every time
11/2/2019
Janet P. VERIFIED CUSTOMER
You guys are great! I'm still in shock that I got an almost all new interior for a 12 year old LS from Lexus for free. That's why I have two Lexus! Thanks for calling and alerting me
11/2/2019
Malu N. VERIFIED CUSTOMER
Awesome service! Very pleased! Thank you.
11/2/2019
John T. VERIFIED CUSTOMER
Thank you
11/2/2019
Richard M. VERIFIED CUSTOMER
RGD is absolutely outstanding! From beginning to end, my service experience is amazing. Thank you for all you do to make your customers feel treated like we were the most important people.