1. The car was not fixed at the first time. They didn't know what broke in the media device and ordered a navigation unit as a replacement, so I had to wait more.
2. After two weeks, I'm still waiting and am completely unaware what the order status is and how long I'm going to wait more. I had to revise my commute and am using my wife's Outback which I like more and more.
3. Would you recommend this experience to your friends?
10/16/2019
Donald S. VERIFIED CUSTOMER
Great guy to work with. Pleasant and professional
10/16/2019
Peggy J. VERIFIED CUSTOMER
I love South County Lexus. Please continue the excellent service.
10/16/2019
Amanda E. VERIFIED CUSTOMER
Good service in and out with service.
10/16/2019
Blanca S. VERIFIED CUSTOMER
You are alway great thank you very much
10/16/2019
William H. VERIFIED CUSTOMER
Excellent service. Drew Jacobson is a pleasure to work with.
10/16/2019
Esmail Essi. VERIFIED CUSTOMER
Very happy with the service. 5stars
10/16/2019
Deborah F. VERIFIED CUSTOMER
Had a list of questions. Left vm for advisor on an additional issue. not certain all issues addressed
10/16/2019
Carrie E. VERIFIED CUSTOMER
Hassan is the best service rep. He makes sure my vehicle is in tip top shape!! Highly recommend ????
10/16/2019
Valerie H. VERIFIED CUSTOMER
The 2006 Rh has over 120,000 miles and you have been taking care of it from day one. Couldn’t be happier with the car and the service. Ronnie Crowe has taken excellent care of our cars.
10/15/2019
Elizabeth G. VERIFIED CUSTOMER
Ronnie is he best
10/15/2019
Susan S. VERIFIED CUSTOMER
Nate is one of the nicest young man we’ve dealt with at Lexus. He went above and beyond to accommodate our service need. Very professional and pleasant personality!
10/15/2019
Rebecca R. VERIFIED CUSTOMER
Despite the fact that Lexus put in a bad battery - this Lexus dealership took very good care of me and had me in and out in 45 minutes. Thank you!
10/15/2019
Michael G. VERIFIED CUSTOMER
Robert is awesome!
10/15/2019
Yingwu L. VERIFIED CUSTOMER
Very very happy
10/15/2019
Faith N. VERIFIED CUSTOMER
Great Agency!!!!
10/15/2019
Norma V. VERIFIED CUSTOMER
OK.....
Will do..
10/15/2019
Alan S. VERIFIED CUSTOMER
On time ...perfect
10/15/2019
Harold N. VERIFIED CUSTOMER
Hassan did. Great job. Very informative and helpful