Thanks for the loaner car. Very helpful when you live in Orange
10/10/2019
Dawn C. VERIFIED CUSTOMER
Great service. This is why I use the Lexus dealership. I might pay a little more but am treated with respect and always feel like I am an important customer.
10/10/2019
Quy K. VERIFIED CUSTOMER
Great service, as always. Very detail-oriented.
10/10/2019
Varanon I. VERIFIED CUSTOMER
I always have a pleasant experience with Issac. He, as well as your facility, is why I drive 25 minutes to your location rather than the one near me, which is literally 5 minutes away.
10/10/2019
Julia O. VERIFIED CUSTOMER
Quick and easy service. Great communication. Only disappointment which is not the dealers issue is that I’m disappointed my 2018 cannot add Apple CarPlay.
10/10/2019
Robert K. VERIFIED CUSTOMER
Two things , 1. I dropped my car the previous night and was told I would be called before 11 am to let me know how routine service was and when it would be ready . No one called. I finally called at 12:30 .
2. Simple oil and filter change and tire rotation was almost $290 . That’s way to expensive. I just took my wife’s Infiniti SUV in for the exact same thing including tire rotation and paid $120 . Infinite charges $30 for tire rotation not $99. I am very loyal to any vendors I use but your pricing is out of line .
Bob Kiely ****-****-xxxx
10/10/2019
Abdul A. VERIFIED CUSTOMER
Thanks for excellent service
10/9/2019
Bonnie O. VERIFIED CUSTOMER
Consistently great service! Thanks
10/9/2019
Ines N. VERIFIED CUSTOMER
Each time I come to drop off my car I received excellent service. Isaac is the best and I couldn’t think of working with anybody but him.
10/9/2019
Jeanne R. VERIFIED CUSTOMER
Serviice was great. Daven did a wonderful job. Thanks to the team.
10/9/2019
Paul K. VERIFIED CUSTOMER
Will fo
10/9/2019
Mona G. VERIFIED CUSTOMER
Daven is the absolute best!!!! We are always treated so well when coming in for service (we brought BOTH our cars in today). Our relationship with South County Lexus makes us consistently happy to be Lexus owners! Thanks!
10/9/2019
James M. VERIFIED CUSTOMER
Ronnie was very professional and thorough explaining my coverage and options.
10/9/2019
Linda K. VERIFIED CUSTOMER
Service was great as always. Daven is the best.
10/9/2019
Denise O. VERIFIED CUSTOMER
I worked with 2 of your team members, was treated graciously and professionally, and actually interacted with another 1 or 2 service individuals in the lot while waiting for a loaner. I received good explanations of the Lexus recall work on the data monitoring system and how to renew my safety/connect service. Everyone was gracious and professional, especially one of your managers, I believe his name was Kevin? He helped me get my loaner. I was able to pick up my car early today! So grateful SCL is nearby!
Denise O
10/9/2019
Charles H. VERIFIED CUSTOMER
Thanks for the wash.
10/9/2019
John B. VERIFIED CUSTOMER
I requested a
Courtesy car and was told I had to come in and wait because it was my first servive. Then I was told no cars available due to recall. So I had to sit over an hour. Not good use of my time.
10/9/2019
Michael B. VERIFIED CUSTOMER
Thank you RGD.
10/9/2019
Christine P. VERIFIED CUSTOMER
Appreciate the quick response by Rick for an appointment to update software on the NX I purchased over two years ago. Also appreciate the loaner car so I could continue with my day. And always appreciate working with RGD as my service advisor.
10/9/2019
Joyce F. VERIFIED CUSTOMER
I llove getting my car serviced at Lexus. It’s like
going to a 5 Star Hotel. Also love the gift shop.