In for service loaner car back to pick up car. It is as simple as that. I love the customer service and fact they wash your car to boot.
10/3/2019
Shantae K. VERIFIED CUSTOMER
I did not like my service specialist Evan. He was very distant and cold. I felt more like a number than a person. He made the experience unpleasant. If I decide to return to South County Lexus, I would like someone else from the team to assist me. Thank you.
10/3/2019
Jeffery O. VERIFIED CUSTOMER
I have always enjoyed the high level of service you get at South County Lexus. Issac is my service provider and he is always prepared to provide me with the best possible experience. For this reason I will always recommend Lexus of South County.
10/3/2019
Brittany W. VERIFIED CUSTOMER
A truly wonderful experience! Having to get your car fixed is very stressful and usually expensive but I really appreciated how attentive Ronnie was in explaining everything to me and answering my questions. I wish I had bought my car from you guys but I will be bringing my car there for any future services I need. Also the loner car and coffee were a very nice perk. Thanks again????
10/3/2019
Melodye S. VERIFIED CUSTOMER
As always, Isaac Lam did a great job of addressing our concerns and answering our questions. Thank you!
10/3/2019
Christian M. VERIFIED CUSTOMER
Great job! Above and beyond. Thank you
10/3/2019
April W. VERIFIED CUSTOMER
What I asked to be done wasn’t done (fluid haven’t been topped off) and the paint job done as part of my due bill was not done as expected or outlined. I’m extremely disappointed they used touch up paint as a bandaid on my brand new car. I was under the impression a painter was coming in on Mondays to paint. Also why I had to wait to bring my car in when I did.
10/3/2019
Alyson L. VERIFIED CUSTOMER
Right now I am stuck in a parking lot because my car won’t start
10/3/2019
Susan S. VERIFIED CUSTOMER
Great service as usual. Thanks Drew
10/3/2019
Emei H. VERIFIED CUSTOMER
Everyone was so professional and nice! Hassan was through yet quick. This is my first time at this dealership but it will be my go-to if I need to go to the dealership. My overall experience was easy, no fuss and an excellent one.
Thanks so much!
10/3/2019
Moises B. VERIFIED CUSTOMER
Very cordial staff
10/3/2019
Maria S. VERIFIED CUSTOMER
Wonderful care and service!
10/3/2019
David H. VERIFIED CUSTOMER
The whole experience was great. Especially my service advisor. He was very knowledgeable and friendly.
10/3/2019
Maggiori B. VERIFIED CUSTOMER
Really good experience thanks for all
10/3/2019
PAUL L. VERIFIED CUSTOMER
Scott Monge always does a superb job in his interaction and communication with me.
10/2/2019
Theo V. VERIFIED CUSTOMER
Definitely a ten. ( 10 )
10/2/2019
Kevin J. VERIFIED CUSTOMER
Ronnie was great. He took care of both our cars and made it convenient. I was in and out. The lady in the valet area was also totally on it. Best Lexus dealership to go to.
10/2/2019
Taha H. VERIFIED CUSTOMER
Appreciate the follow up and the detailed explanation of the service done on the car by Hassan