Great communication & service from Hassan & Team at South County Lexus.
11/3/2022
Keith M. VERIFIED CUSTOMER
Scott was an outstanding advisor - he had both excellent communication skills AND knowledge base!
11/3/2022
Chris M. VERIFIED CUSTOMER
They did a good job.
11/3/2022
RICHARD G. VERIFIED CUSTOMER
Very expensive for routine maintenance. Representative mislead customer about any potential discounts re being senior or loyalty customer. Stated it was already included in the billing. A lie! Left me not trusting the representative. I don't want to do business with him again. I am going to Newport Beach Lexus for further service.
11/3/2022
Michael C. VERIFIED CUSTOMER
All went well.
11/3/2022
Eileen G. VERIFIED CUSTOMER
Scott was excellent with his customer service!
11/3/2022
Lila And. VERIFIED CUSTOMER
Daven Anthony is a fantastic service consultant. Super friendly and extremely helpful.
11/3/2022
Kathleen F. VERIFIED CUSTOMER
Wonderful service as always, even with my last minute, unscheduled visit!
11/2/2022
Kateryna K. VERIFIED CUSTOMER
Great and fast service
11/2/2022
Jesse S. VERIFIED CUSTOMER
Hassan is the best in the business. Informative, professional, and reliable.
11/2/2022
John C. VERIFIED CUSTOMER
Too soon to tell or rate at all I was having ac issues and cannot give any rating at this time. Try me in 30 - 60 days. Hassan is an outstanding rep. Great listener, knowledgeable of Lexus products as well as being exceptionally cordial and personable. Hassan is a huge asset to South County Lexus and should be rewarded when possible. See you soon.
11/2/2022
Christobel S. VERIFIED CUSTOMER
Ronnie Crowe always goes above and beyond for us!
11/2/2022
TAIEBEH H. VERIFIED CUSTOMER
Polite and courteous.
I was just surprised that for this first complimentary service, tier balance had a charge. I have never seen a tier rotation without the balance. So the rotation was included but not the balance?
11/2/2022
GAETAN S. VERIFIED CUSTOMER
Excellent customer service…. Communication to me and getting my car repaired in a timely manner.
11/2/2022
Jim C. VERIFIED CUSTOMER
I found Hassan Sarim a pleasure to deal with. Not only was he very professional and efficient, he was conversational and caring.
I feel very comfortable coming to Lexus knowing he will be there to help. My wife and I have purchased five different Lexuses at Mission Viejo, Lexus.
11/2/2022
Bill M. VERIFIED CUSTOMER
Thanks for a great job!
11/2/2022
Raphael N. VERIFIED CUSTOMER
RGD always explains what is needed and why, and treats me with care, He is a great customer service representative.
11/2/2022
Elizabeth D. VERIFIED CUSTOMER
I appreciated Scott’s customer service, kindness and attention to detail…loaner car for the day helped tremendously!