I have driven 4 lexus auto's since 1990 & Hassan is one of the best advisors I have had serve my needs.
11/6/2018
THERESA V. VERIFIED CUSTOMER
Whenever I come into your Lexus to have my car serviced I am very happy that I have rgd to help me I always feel that I'm getting the best service possible for my automobile on top of it he makes you feel welcome and that you're an important customer. If I had a company I would be blessed to have him working for me.
11/6/2018
Phoebe T. VERIFIED CUSTOMER
He was very helpful.
11/6/2018
Roland B. VERIFIED CUSTOMER
excellent service thanks!
11/6/2018
Jean S. VERIFIED CUSTOMER
The only thing is the sticker with milesge updated and date was not replaced..so i am not sure when my next service will be
11/5/2018
Kien B. VERIFIED CUSTOMER
Well done by all. That’s why we make the 1 hour drive from San Diego for the awesome customer service.
11/5/2018
Feyzi F. VERIFIED CUSTOMER
I am a friend of South County Lexus. I am leasing my 3rd car from them. And have referred a friend who has leased two cars.
This last weekend was not the best service I had received.
First it took over 2 hours just to get my car washed. ( The longest ever experienced over the years.)
No one was responding to my texts as to the status of my car wash.
After I inquired in person, the interaction was not the typical friendly interaction I was used to. And no one even knew I had received a text and who was in charge of responding to it.
I had requested to please top off my rear window washer fluid, since it was not done during my last service appointment. ( no big deal!) after I drive off my car I tested, and noticed they had forgotten to do it before returning the car. ( after nearly 2:20 hrs.) I circled back and Micheal was quick to take the car back and take card of it. ( he was the only one nice and friendly, the rest seemed a bit tired, or uninterested to help or even say something nice sorry for your inconvenience... ( again no big deal... but I thought management would like to know...)
11/5/2018
DARLENE M. VERIFIED CUSTOMER
Very helpful!
11/5/2018
JAMES S. VERIFIED CUSTOMER
Daven Anthony is the best!!
11/4/2018
Timothy H. VERIFIED CUSTOMER
Great guy. Friendly and efficient.
11/4/2018
FELICIA O. VERIFIED CUSTOMER
It was very efficient and Evan was helpful
11/4/2018
GINA K. VERIFIED CUSTOMER
Every one was very thorough, helpful and thoughtful I’m am very pleased with such excellent service thank you!
11/4/2018
Pamela M. VERIFIED CUSTOMER
Always perfect, Daven the best!
11/4/2018
Fred S. VERIFIED CUSTOMER
Not at all satisfied, I'm tired of getting reamed with service not needed and charged highly for simple stuff like filters that take a few minutes to do
11/3/2018
KATHRYN C. VERIFIED CUSTOMER
RGD is the reason why I go to South County Lexus. He’s personable, friendly and honest.
11/3/2018
JESSE P. VERIFIED CUSTOMER
Looking forward
11/3/2018
Maurice R. VERIFIED CUSTOMER
9 out of 10. I did not have an appt. but the managed to get me taken care in about an hr. (and they were clearly quite busy). Everyone was friendly. My problem was minor but I was treated as though I was a valuable customer. Even the chai very good. I deduct 1 point because, while I was waiting, I rec'd a txt thanking me for 'choosing Lexus'. I wasn't sure if it meant my car was ready or was just marketing. It was just marketing. I recomend you save that stuff until after everything is complete. "Thank you for flying (name of airline here), we know you have a choice ..." blah blah blah. I had to close down what I was doing to go and find out. It's a small thing, but then that's why you're asking my opinion, right?
11/3/2018
Diane B. VERIFIED CUSTOMER
Scott is an excellent employee. Knowledgeable, friendly and a pleasure to work with. The man that greeted me and charged my credit card was very friendly.
11/3/2018
HEIDI H. VERIFIED CUSTOMER
Evan Frykman.
11/3/2018
TIMOTHY R. VERIFIED CUSTOMER
Drew Jacobsen does an excellent job servicing my three Lexus automobiles.