Very courteous and was completely satisfied with the service received.
4/17/2022
Christopher H. VERIFIED CUSTOMER
Very helpful and welcoming.
4/17/2022
Paul F. VERIFIED CUSTOMER
Always get excellent service from Frontier Toyota and Gus is the best!!!
4/17/2022
Jessica C. VERIFIED CUSTOMER
Appreciate the Toyota Team and Dean getting me in same day to fix my tire and then also service my car since I was close to the time. They even got it done before expected time. They are hard and caring workers. Thank you!!
4/17/2022
Avelino A. VERIFIED CUSTOMER
Mr Lopez made my stay as fast as can be and informed me as soon as possible about the completion of the work on my vehicle
4/17/2022
Alen K. VERIFIED CUSTOMER
Very good service Manuel.
4/17/2022
Jason C. VERIFIED CUSTOMER
Jack is very helpful, professional and enthusiastic service representative.
4/17/2022
Donna P. VERIFIED CUSTOMER
As usual Alex was there for me providing excellent customer service and support.
4/17/2022
Estuardo M. VERIFIED CUSTOMER
Excelle service!
4/16/2022
Bernice H. VERIFIED CUSTOMER
Brought our car in for the usual maintenance. I bought prepaid maintenance through Toyota. Lately, with the change in weather the tire pressure light goes off. We asked the service team to check the tire during this visit.
We were told by the service department that there is a nail on the side of the tire. We opted not to get it fixed at Toyota because there is a trusted local tire shop that we go to for our other vehicles that has needed tire service. Long story short - no nail in the tire and it had zero problems.
I have been driving my car and the tire pressure gauge is just fine.
I have been a frontier Toyota customer for years. However, this recent experience makes me think of unethical business practices that may be happening at this location. It certainly makes me distrust the service center and their feedback.
4/16/2022
Cesar P. VERIFIED CUSTOMER
Valerie is very professional Great personality.
4/16/2022
Ann G. VERIFIED CUSTOMER
Very good service I will be back
4/16/2022
Araceli H. VERIFIED CUSTOMER
Very friendly and knowledgeable
4/16/2022
Francisco A. VERIFIED CUSTOMER
Jack is wonderful.
4/16/2022
Steven K. VERIFIED CUSTOMER
I am glad I checked my vehicle while still at Toyota (Frontier) after it was serviced, because to my dismay and great disappointment, the work that was done was not checked by the technician before returning it to me signed off that it WAS in satisfactory resolved condition.
IT WASN’T and ISN’T
I quickly returned to Mr Frank ****to bring this error to his attention.
He tried examining the car, tried to fix the problem, but agrees it isn’t repaired as signed off and now I need to return (again) for them to remedy and strive to do it right THIS TIME.
While Mr ****is the Manager of the dept., becuz I have had multiple issues in the past with Toyota Service Dept. I chose to go directly to him to ensure the work would be handled accurately.
Today’s experience continues to make me feel a sense of a lack of confidence in your company when an experience like today occurs, AGAIN.
4/16/2022
Northwestern Llc. VERIFIED CUSTOMER
Professional service, start to finish.
4/16/2022
Sergio A. VERIFIED CUSTOMER
Always great service! Thank you so much Valerie for getting me in and out of there. See you next time!
4/16/2022
Sandra A. VERIFIED CUSTOMER
Angel explained everything I was happy with your service thanks
4/16/2022
Mario P. VERIFIED CUSTOMER
Extremely helpful, willing to listen and answer all my concerns, will recommend to family and friends.
4/16/2022
Chris O. VERIFIED CUSTOMER
Jack is professional and keeps you abreast of the entire process while your car/truck is being serviced..