Joe was very courteous,friendly, and quick to answer all of my needs. Frontier Toyota is the best in SoCal!
9/22/2022
George G. VERIFIED CUSTOMER
100% satisfied
Nice personality professional attitude
Knowledgeable in all aspects of the job
He does
9/22/2022
Martin A. VERIFIED CUSTOMER
Great service and fast turnaround on my service. Thanks Joe!
9/22/2022
Alexandr H. VERIFIED CUSTOMER
Thank you for being efficient
9/21/2022
Brian S. VERIFIED CUSTOMER
Jack demonstrates what Customer Service is all about. Very accommodating, courteous and professional. He should be commended for his concerns for the Customer.
9/21/2022
Richard A. VERIFIED CUSTOMER
Excellent job!
9/21/2022
Yao K. VERIFIED CUSTOMER
Lily works well with customers by having a warm reception. She follows up with phone calls to update the status of the service and provides additional information about the car if needed. I like to work with Lily.
Yao
9/21/2022
Mary M. VERIFIED CUSTOMER
Excellent customer service skills.
9/21/2022
Ron A. VERIFIED CUSTOMER
Joe **** is a top-notch advisor-- knowledgeable, straight-forward and very pleasant to deal with. I have never been anywhere close to being dissatisfied with Joe on the job!
9/21/2022
Ingrid B. VERIFIED CUSTOMER
Valerie is always great to work with. She makes me feel heard and important. She is a gem!!’n
9/21/2022
Nicole/Alex C. VERIFIED CUSTOMER
Joe was very helpful and took great care of us as always….
9/21/2022
Julie W. VERIFIED CUSTOMER
Valerie is wonderful, excellent communication and follow through. Wouldn’t take my car anywhere else!
9/21/2022
John S. VERIFIED CUSTOMER
great staff!!! great timing and experience overall!!!
9/21/2022
Donna L. VERIFIED CUSTOMER
Service was perfect it was fast and complete and in a short amount of time everyone was prompt to help me from the moment I pulled into service area and when I stepped outside to pick up my car less than 50 minutes everyone was polite and very helpful perfect service thank you
9/21/2022
Sergio M. VERIFIED CUSTOMER
Jack was professional and answered all my questions and had the car ready much sooner than expected.
9/21/2022
Cesar M. VERIFIED CUSTOMER
Lilly did her job professionally, no problem with her. I asked her not to have my tires rotated because I had just bought new ones, and I was going to have Costco rotate them. She wrote down on the printed out invoice twice "Do not rotate tires". I appreciated that but had a gut feeling the mechanics were not going to read that. The mechanic did not read the invoice, and rotated my tires. I checked my tires and informed Lilly. She had them put back on how I brought my truck in. I didn't want to be that customer who was going to insist that the service rep phone the mechanics and tell them to read the invoice and not rotate my tires, but from now on, I will and I have the evidence to prove why I have to be a "difficult customer".
9/21/2022
Gevork A. VERIFIED CUSTOMER
Good customer service
9/21/2022
Sophie W. VERIFIED CUSTOMER
Joe was definitely very patient and always there for me in the process. Dealing with car emergencies can be scary. But I always felt safe with Joe in my corner.