Last few years I have worked with Jack, I always take my car to hi’, he has such a positive energy, he is extremely friendly, honest and an amazing customer service specialist. He knows what he is doing, Always welcoming and funny. .
11/3/2022
Gevorg A. VERIFIED CUSTOMER
Lily is awesome like always
11/3/2022
Adrian G. VERIFIED CUSTOMER
Joe was great. Excellent service and thoroughly explained what my car needs. Friendly cashier’s. I’ll be back for future maintenance on my cars
11/3/2022
Edward E. VERIFIED CUSTOMER
Very professional. Explained what would happen and there were no surprises. Kept me apprised of what was needed.
11/3/2022
Elaine K. VERIFIED CUSTOMER
We traveled a long distance and appreciated Lily getting our car serviced in
a reasonable time. We bought the 2021 Venza at Frontier but live in Thousand Oaks. Thousand Oaks Toyota was not up to your standards so we
traveled the distance to feel confident in maintaining our car.
Thank you.
11/3/2022
Madonna G. VERIFIED CUSTOMER
I can depend on good service from Frontier Toyota, Logan Marshall.
11/3/2022
Michael R. VERIFIED CUSTOMER
Friendly, fast, complete and professional.
11/3/2022
Rodney R. VERIFIED CUSTOMER
Jack was very professional good to talk to and I felt I was being taken care of
11/3/2022
Grace W. VERIFIED CUSTOMER
Manuel Escoto is an amazing person, he goes out of his way to make sure as a client you are completely satisfied, over time I had the pleasure of having Manuel be my service rep. Wouldn't change him for any other in this world. He's the best.
Mrs. Grace W
11/3/2022
Susan W. VERIFIED CUSTOMER
I was very impressed with Mr. Lopez. He was knowledgeable and very professional. He made the whole process easy to understand and pleasant. Thank you!
11/2/2022
Agueda S. VERIFIED CUSTOMER
Great job
11/2/2022
**** M. VERIFIED CUSTOMER
My appointment was at 8am. I arrived on time and was checked in by the lady in the service area. She had a tablet and said "your service advisor is Lily", but at no time was i told i had ro check in with Lily. She simply said i can wait inside. At approximately 1030, i asked one of the cashiers if the car was ready. She said she doesn't see it in the system. I immediately went to Lily's office and Lily stated that i was supposed to check in with her after checkung in outside. The first time i brought the vehicle i didnt have to check in with anyone else. So i waited for 2 and a half hours for a simple oil change and nothing had been done. After speaking with Lily, the vehicle was serviced within 30 minutes.
11/2/2022
Paul H. VERIFIED CUSTOMER
Very helpful thanks
11/2/2022
Philip Y. VERIFIED CUSTOMER
My service advisor Carlos is a very friendly and efficient, he is transparent and honest, my technician Curtis is a very knowledgeable and he knows my car from top to bottom. I am very satisfied with the service at Frontier Toyota and I recommend them for any services your vehicle it might need .
Thank you
11/2/2022
Andrei A. VERIFIED CUSTOMER
Job well done.
11/2/2022
Ma H. VERIFIED CUSTOMER
Thank you so much of being good, honest, helpful job. Makes all things
Possible all makes things easy, I’m appreciate contribute a good work to
Toyota which add to the customer come back for the service.
11/2/2022
Lynda C. VERIFIED CUSTOMER
Good service
11/2/2022
Rita S. VERIFIED CUSTOMER
Excellent service
11/2/2022
Natalie L. VERIFIED CUSTOMER
Lauren was friendly and helpful. My only complaint is getting a text at 7a about this survey. Maybe follow the 10p- 8a rule. Thanks