Jack is a very helpful, friendly employee. Frontier Toyota should be happy to have him working for them. He represents the company well.
6/6/2020
Anna S. VERIFIED CUSTOMER
You are welcome
6/6/2020
Bryan B. VERIFIED CUSTOMER
Valerie rocks!!
6/5/2020
Ciana R. VERIFIED CUSTOMER
Valerie was amazing and helpful and always kept me in the loop. I’ll be asking for her every time I bring my car in.
6/5/2020
Erica L. VERIFIED CUSTOMER
Satisfied
6/5/2020
Rojo Martha. VERIFIED CUSTOMER
I was very satisfied with my service rep, but the other person who got my information made many mistakes. The car belongs to the Sisters of Providence and my zip code is 91381. Providence was spelled wrong and zip code was wrong
6/5/2020
Yesenia B. VERIFIED CUSTOMER
Amazing service
6/4/2020
Erin M. VERIFIED CUSTOMER
I came in for a recall fix on my Toyota. When the fix was almost complete, I received a call stating that they were not quite done but that the inspection that had been done showed that I needed a new Cabin Filter, a 4 Wheel alignment adjustment, and a fuel injection treatment. My husband and I determined that we would have these done elsewhere. Upon closer inspection of the report, and some research into the workings of the vehicle, we determined that my vehicle does not have any legitimate reason to ever need a fuel injection treatment and that the reason that a wheel alignment was deemed necessary was purely because one had not been performed at a Toyota Dealer recently with no regard to the current state of alignment on the tires. I do not appreciate being told I need to spend money to repair problems that do not exist.
6/4/2020
Ellen G. VERIFIED CUSTOMER
Not ready to change my Prius but I appreciate your interest. Gus did a good job of explaining the 2 kinds of batteries that the Prius has & life term of each battery.
6/4/2020
Amelia H. VERIFIED CUSTOMER
No need. I go to you for major important work because I trust you but can’t always afford you. Thanks
6/4/2020
Keith S. VERIFIED CUSTOMER
It was nice to see Valerie Again. I knew her from Honda back in the days.
She provided me with a rental car. She also made arrangements to have warranty repairs on my window tints from Black Diamond. Great service.
On another note. Ken from parts. Really made my day. My mom lost her master key and have been dealing with a valet key. Ken search for the key code and cut the key for Free. In just a few minutes. That’s customer service. I was so happy I texted all my siblings.
6/4/2020
Cassiem F. VERIFIED CUSTOMER
It was a pleasure working with Valerie. She was able to answer any questions I had and give great customer service.
6/4/2020
James R. VERIFIED CUSTOMER
Awesome as always! Thank you!
6/4/2020
Denis K. VERIFIED CUSTOMER
Joe was great! Professional and friendly. Thanks for taking care of me.
6/4/2020
Roland S. VERIFIED CUSTOMER
Wish you guys had donuts served with your coffee.
6/4/2020
Susan/Colm M. VERIFIED CUSTOMER
Always a pleasure to be in your facility ! Thank you and be safe !
6/4/2020
Marvin A. VERIFIED CUSTOMER
Carlos López is great customer services Always when I go there he is always helpful
6/4/2020
Jane F. VERIFIED CUSTOMER
It didn’t take as long as I thought and my favorite HGTV shows were in so I enjoyed my waiting time and the time went by fast.