Frontier Toyota Auto Repair Service Center

Was extremely helpful , patient and kind. Would recommend

Good service

Great service! Thank you!

All ok

Great servise guys keep it up , thank you

Great service and really helpful !

Joe is the greatest!

Joe always keeps you updated on the status of your service

Great service from Joe. very attentive & knowledgeable! my family including my children comes to him for service consultation! thank you Joe! We aprpreciate you!

Jack was extremely knowledgeable and quickly assessed our past maintenance records before contacting us for consultation. Additionally, he was very familiar with the current module failure mode. It was nice to work with a person technically able to describe the root cause. He immediately gained my confidence in his recommendations for services. He went a step further to prioritize the work knowing our position of being out of town customers and accomodating our circumstance. His customer service skills were exemplary and greatly appreciated. I would recommend him to other customers and relate our experience to our home area dealership team.

Very easy to work with

We have dealt with joe for several years and have never had a bad visit. Joe has always been great.

Jack was great and honest

The time estimated was “about an hour and a half.” I was there for almost 3 hours and wasn’t updated or contacted to let me know it would take longer when my advisor knew I was waiting. Later, when she did finally call me, she asked if I was there (at the dealer). When I came in, she made light of the whole thing saying she forgot who was waiting and who wasn’t. There was no acknowledgement of how much longer it actually took. I even checked with the cashier and all she told me was it was “getting close.” I also tried to text the number that text me a welcome, which said please free to REPLY with questions. When I did, there was absolutely no response. Then I called the number listed on the text (not the text number itself), and there was no answer. I don’t think I’ll ever come back here again and would not recommend the service department. In the two years I’ve used it, I’ve never waited less than an hour and a half. I understand that with everything going on, it would take longer, but if the estimate was way off. I should have been contacted. Other dealers have done that, a simple text or a call. 3 hours! I had somewhere to be at around noon, and I had to postpone because I would not have made it in time. I didn’t realize I had to clear my whole morning for an oil change and tire rotation and whatever else the service included.

Valerie Reynoso consistently provides excellent service. I have never had a bad experience with her as my service advisor f’d look forward to her helpIng me the next time I bring my vehicle in for service.

Thank you for a very easy and pleasant experience.

Jack was a pleasure to chat with. Even if it was with masks and a piece of glass between us. Great down to earth fellow.

Valerie is friendly and professional as she takes care of me when I bring my Prius in for service or when there are issues.

Great service and advice on future services. Thank you.

Job was done well and fairly quickly