When I received my car back there was a bracket looking piece on the passenger side floor mat. I don't even know where it goes? It looks like it belongs under the hood. Don't know how anyone would consider this a good job? I was charged $150 for a diagnostic check and came home with extra parts INSIDE my car cabin.
I did not bring my car in that way. This always happens when I come to frontier. That is why I stopped coming in for a long time. Only came in because the driver airbag was saying to take it to the dealer.
4/7/2020
Matthew/Linda R. VERIFIED CUSTOMER
Great job by all
4/7/2020
Raquel L. VERIFIED CUSTOMER
Great and knowledgeable advisor. Love him!!
4/7/2020
View T. VERIFIED CUSTOMER
Good services
4/7/2020
Victoria S. VERIFIED CUSTOMER
Good service and attention
4/7/2020
Christine J. VERIFIED CUSTOMER
Valerie ALWAYS takes great care of me! Thank you for always being so helpful!
4/7/2020
Sandy D. VERIFIED CUSTOMER
Yes! He is the best! Thanks
4/6/2020
Aeiad G. VERIFIED CUSTOMER
Thank u for the customer services agent Valerie and for for the good service job to my car
4/6/2020
Kelly H. VERIFIED CUSTOMER
Only negative comment is at the end of my service I was told I had a torn stabilizer link. I asked 2 or 3 times in different ways to get more precise information on what exactly this meant and I felt that mr. La Vancil never addressed my questions. This will require more follow up on my part with another staff member who will hopefully answer me without an issues.
4/5/2020
Leilani U. VERIFIED CUSTOMER
Service person did not know the price of anything and misquoted me on all services I had done to my car.
4/5/2020
Francesca A. VERIFIED CUSTOMER
No comments yet
4/5/2020
Michele E. VERIFIED CUSTOMER
Thank you to Stella who coordinated the repair, the two gentlemen who came to my house, and the mechanic who fixed my only car. You were all such a blessing. My daughter and I were headed to the grocery store for the first time in 2 & 1/2 weeks for much needed staples when my Prius started to rattle and the engine light popped on. My heart sank and my mind raced. I didn’t think Frontier would be open during the quarantine, and without a car getting essentials would be impossible; however, Stella answered the phone graciously and professionally assuring me that she could get someone out later that morning. The part was in stock and covered under warranty. My car was fixed and back to me within 24 hours. I have been a customer for 25 years because your staff and your service have always been excellent. At a time when life is in such turmoil, you provided a true miracle for my family. While many of us are able to work safely from home, you are risking so much. Thank you for serving our community. God bless you!
4/5/2020
Roberto R. VERIFIED CUSTOMER
Great service
4/5/2020
Michael T. VERIFIED CUSTOMER
We always receive the best service from Frontier! They’ve been servicing our cars for years and we won’t go anywhere else
4/5/2020
Sharon L. VERIFIED CUSTOMER
Valerie rocks!
4/5/2020
Jennifer R. VERIFIED CUSTOMER
Joe delivers consistent excellent service and is a pleasure to deal with! Extra kudos to whomever at the Valencia Toyota dealership made all the plexiglass barriers to keep people safe, that was brilliant!
4/4/2020
Oscar G. VERIFIED CUSTOMER
Quick service
4/4/2020
Patricia Q. VERIFIED CUSTOMER
Carlos is always a very helpful service friendly person
4/4/2020
Brian B. VERIFIED CUSTOMER
Joe **** is the best service advisor bar none. I've been to many Toyota dealerships in several states and Joe is hands down the most honest advisor of them all. This man deserves a raise, a promotion and then another raise. Thanks for everything Joe.